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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

By expertly coordinating your customer experience through scheduled appointments, virtual waiting lines, and expedited order collection, you can provide a service that is not only safe and convenient but also conveys a sense of premium quality. This approach will effectively increase foot traffic, boost sales, and foster customer loyalty, allowing patrons to effortlessly arrange appointments for in-store services, visits, and virtual offerings. An online booking platform specifically designed for retailers and banks can help retain walk-in customers by allowing them to join a digital queue, either through their phones, a host, or a kiosk, while receiving tailored updates about their wait times. Furthermore, store associates can efficiently monitor occupancy levels using various devices, ensuring a comfortable environment for all. Additionally, streamline online sales and enhance loyalty through convenient door-side and curbside pickups for online orders. With Qudini, your BOPIS (Buy Online, Pick Up In Store) customers can easily check in via phone, host, or kiosk, and receive timely notifications while your team prepares their orders for collection. This comprehensive solution not only improves customer satisfaction but also strengthens the overall shopping experience, leading to increased repeat visits.

Description

Enhance your revenue, boost customer satisfaction, and foster brand loyalty by seamlessly integrating your online and physical store experiences. Allow customers to explore your store remotely from the comfort of their homes, while simultaneously transitioning your in-person sales tactics into the digital realm. Assist shoppers in locating their desired items, suggest related products, and guide them through the checkout process. Utilize advanced tools such as high-definition video chat, co-browsing, text messaging, chatbots, and online appointment scheduling, all within a comprehensive platform. Provide exceptional service and expert product guidance to your customers online, ensuring a flawless shopping experience that merges virtual and real-world interactions. Offer an engaging and immersive experience that not only enhances conversions but also elevates the average order value. With high-definition video technology, you can present your products in a captivating and intimate manner, making them more appealing to potential buyers. This innovative approach not only meets customer needs but also creates memorable shopping experiences that encourage repeat visits and long-term loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Confer With Yes 
Grassfish Yes 

Integrations

Confer With No 
Grassfish No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Qudini

Founded

2012

Country

United Kingdom

Website

www.qudini.com

Vendor Details

Company Name

Vee24

Country

United States

Website

www.vee24.com

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

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