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features
design
support

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Description

By expertly coordinating your customer experience through scheduled appointments, virtual waiting lines, and expedited order collection, you can provide a service that is not only safe and convenient but also conveys a sense of premium quality. This approach will effectively increase foot traffic, boost sales, and foster customer loyalty, allowing patrons to effortlessly arrange appointments for in-store services, visits, and virtual offerings. An online booking platform specifically designed for retailers and banks can help retain walk-in customers by allowing them to join a digital queue, either through their phones, a host, or a kiosk, while receiving tailored updates about their wait times. Furthermore, store associates can efficiently monitor occupancy levels using various devices, ensuring a comfortable environment for all. Additionally, streamline online sales and enhance loyalty through convenient door-side and curbside pickups for online orders. With Qudini, your BOPIS (Buy Online, Pick Up In Store) customers can easily check in via phone, host, or kiosk, and receive timely notifications while your team prepares their orders for collection. This comprehensive solution not only improves customer satisfaction but also strengthens the overall shopping experience, leading to increased repeat visits.

Description

With our mobile clienteling solution, retail associates can engage with customers while they are in-store, seamlessly transition to online sales, and earn additional commissions. This results in a more tailored shopping experience for customers, while retailers benefit from improved online conversion rates, higher average order values, and reduced return rates. Salesfloor stands out as an award-winning platform that integrates clienteling, virtual selling, and mobile point-of-sale capabilities. Retail associates leverage Salesfloor to provide personalized and convenient interactions for customers through various channels, including live chat, video calls, emails, and SMS. Customers can reach out to a nearby store associate in real-time using these methods, as well as through appointment requests for virtual or in-person consultations. Associates can facilitate sales across multiple platforms, ensuring that each sale is properly credited to the corresponding associate or store. By empowering associates to cater to customers in a personalized manner across all channels, retailers can cultivate deeper and more meaningful customer relationships that enhance loyalty and satisfaction. This innovative approach not only boosts sales but also enriches the overall customer experience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Canopy No 
ChannelAdvisor No 
Confer With Yes 
Grassfish Yes 
Oracle Cloud Infrastructure No 
Radial No 
SAP Cloud Platform No 
SAP Customer Data Cloud No 
Salesforce Agentforce Commerce No 
SendGrid No 
Shopify No 
Stylitics No 
Twilio No 
Workspace ONE No 
Zebra SmartCount No 

Integrations

Canopy Yes 
ChannelAdvisor Yes 
Confer With No 
Grassfish No 
Oracle Cloud Infrastructure Yes 
Radial Yes 
SAP Cloud Platform Yes 
SAP Customer Data Cloud Yes 
Salesforce Agentforce Commerce Yes 
SendGrid Yes 
Shopify Yes 
Stylitics Yes 
Twilio Yes 
Workspace ONE Yes 
Zebra SmartCount Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Qudini

Founded

2012

Country

United Kingdom

Website

www.qudini.com

Vendor Details

Company Name

Salesfloor

Founded

2013

Country

United States

Website

salesfloor.net

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing Yes 
Inventory Management Yes 
Marketplace Integration Yes 
Mobile Commerce Yes 
Order Management Yes 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management No 
Loyalty Program Yes 
Mail Order No 
Merchandise Management No 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management No 
Reporting/Analytics Yes 
Returns Management No 
eCommerce No 

Sales Enablement

Collaboration No 
Contact Management Yes 
Content Management Yes 
Document Management No 
Goals / Quota Management No 
Lead Management Yes 
Meeting Management Yes 
Performance Management No 
Presentation Management No 
Proposal Management No 
Territory Management No 
Training Management No 

Alternatives

Alternatives

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