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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

There is a better way of managing fraud and disputes. Quavo's Disputes is a service that combines automated software, human intelligence services and AI technology to automate your fraud or dispute process. Stop letting regulatory deadlines and manual processes hold you back. Quavo allows financial institutions and Fintech companies to reduce losses, ensure compliance and deliver real-time solutions, while drastically reducing operational overhead. Automate for tomorrow, now. It is time to modernize your dispute and fraud management processes. Quavo's Disputes as a Service service allows you to leverage automation, AI technology, human intelligence solutions, and manual workflows. Quavo's experts review pages of regulatory bulletins to apply the most recent updates to our software, so your team can concentrate on their strategic business goals.

Description

Vast Edge offers a cloud-based Online Dispute Resolution (ODR) software that facilitates the efficient handling of a variety of conflicts, such as those arising in consumer settings, e-commerce, family issues, workplace disputes, and landlord-tenant disagreements. This innovative platform employs a hybrid model that merges traditional human mediation with cutting-edge AI automation, fostering both adaptability and affordability. Participants can connect through remote communication channels, including chat and video calls, with either human mediators or AI-driven systems. The software ensures that courts maintain oversight, enabling judicial monitoring and intervention in the dispute resolution process when necessary. Sensitive dispute information is securely shared, with access strictly limited to the relevant parties and authorized experts, thereby prioritizing confidentiality. Vast Edge's ODR software also features round-the-clock real-time customer support for mediation, negotiation, and evaluation services. Furthermore, it allows users to file claims at no charge and offers customized expert guidance tailored to meet their unique requirements, ensuring a comprehensive support system for all involved. In addition, the platform’s user-friendly interface makes it easy for individuals to navigate through the dispute resolution process effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alkami Digital Banking Platform Yes 
Amazon Web Services (AWS) No 
Ethoca Yes 
Fiserv Yes 
Google Cloud Platform No 
Lob Yes 
Microsoft 365 No 
Microsoft Azure No 
Oracle Cloud Infrastructure No 
Pega CRM Yes 
SAP Cloud Platform No 
SAP S/4HANA No 
SAS Analytics Pro No 
TSYS Yes 
VERIFi Yes 
Workday HCM No 

Integrations

Alkami Digital Banking Platform No 
Amazon Web Services (AWS) Yes 
Ethoca No 
Fiserv No 
Google Cloud Platform Yes 
Lob No 
Microsoft 365 Yes 
Microsoft Azure Yes 
Oracle Cloud Infrastructure Yes 
Pega CRM No 
SAP Cloud Platform Yes 
SAP S/4HANA Yes 
SAS Analytics Pro Yes 
TSYS No 
VERIFi No 
Workday HCM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Quavo

Founded

2015

Country

United States

Website

www.quavo.com

Vendor Details

Company Name

Vast Edge

Founded

2004

Country

United States

Website

vastedge.com/online-dispute-resolution-software

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers Yes 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection Yes 
Reporting / Analytics No 

Financial Risk Management

Compliance Management No 
Credit Risk Management No 
For Hedge Funds No 
Liquidity Analysis No 
Loan Portfolio Management No 
Market Risk Management No 
Operational Risk Management No 
Portfolio Management No 
Portfolio Modeling No 
Risk Analytics Benchmarks No 
Stress Tests No 
Value At Risk Calculation No 

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

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