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features
design
support

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Write a Review

Description

Utilizing graph analytics throughout the customer lifecycle can help uncover hidden risks and unveil unexpected opportunities. Conventional Master Data Management (MDM) solutions struggle to accommodate the vast amounts of distributed and diverse data generated from various applications and external sources. The traditional methods of probabilistic matching in MDM are ineffective when dealing with siloed data sources, leading to missed connections and a lack of context, ultimately resulting in poor decision-making and uncapitalized business value. An inadequate MDM solution can have widespread repercussions, negatively impacting both the customer experience and operational efficiency. When there's no immediate access to comprehensive payment patterns, trends, and risks, your team’s ability to make informed decisions swiftly is compromised, compliance expenses increase, and expanding coverage becomes a challenge. If your data remains unintegrated, it creates fragmented customer experiences across different channels, business sectors, and regions. Efforts to engage customers on a personal level often fail, as they rely on incomplete and frequently outdated information, highlighting the urgent need for a more cohesive approach to data management. This lack of a unified data strategy not only hampers customer satisfaction but also stifles business growth opportunities.

Description

Sales Infinite serves as an all-encompassing platform that integrates CRM with comprehensive Customer Lifecycle Management and E-Commerce functionalities. In today's fast-paced marketplace, a standard CRM system is inadequate for effectively overseeing customer interactions. It's essential to break down the barriers of conventional systems in order to develop a robust and engaging relationship management approach. Without complete insight and authority over the entire customer journey—including sales orders, invoices, payments, and support data—how can any organization truly nurture their customer relationships? While numerous CRM solutions assert that they offer an all-in-one answer, one undeniable fact remains: they struggle to foster genuine connections with customers. When a prospect transitions to becoming a customer, traditional CRM systems often fall short, leaving businesses ill-equipped to manage the evolving relationship. This gap highlights the necessity for an integrated solution like Sales Infinite, which is designed to bridge those shortcomings and enhance customer engagement.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Apache Spark Yes 
Azure Marketplace Yes 
Google Cloud Anti Money Laundering AI Yes 
Google Cloud Platform Yes 
Hadoop Yes 
Microsoft Azure Yes 
Salesforce Yes 

Integrations

Amazon Web Services (AWS) No 
Apache Spark No 
Azure Marketplace No 
Google Cloud Anti Money Laundering AI No 
Google Cloud Platform No 
Hadoop No 
Microsoft Azure No 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Quantexa

Founded

2016

Country

United Kingdom

Website

www.quantexa.com

Vendor Details

Company Name

Innovations Infinite

Founded

2011

Country

United Kingdom

Website

www.salesinfinite.com

Product Features

AML

Behavioral Analytics No 
Case Management No 
Compliance Reporting No 
Identity Verification No 
Investigation Management No 
PEP Screening No 
Risk Assessment No 
SARs No 
Transaction Monitoring No 
Watch List No 

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

Master Data Management

Data Governance No 
Data Masking No 
Data Source Integrations No 
Hierarchy Management No 
Match & Merge No 
Metadata Management No 
Multi-Domain No 
Process Management No 
Relationship Mapping No 
Visualization No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

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