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Description
The Quandis Forms Hub (QFH) application provides a secure platform for third parties to log in, fill out forms, and generate essential documents. A financial institution aimed to effectively monitor customer complaints directed to their legal counsel and external vendors to comply with regulatory standards and ensure thorough audits. Although the bank had developed an internal system to handle these complaints, the reporting from vendors was primarily conducted through phone calls, emails, and spreadsheets, which proved inefficient. By utilizing the Forms Hub, the bank was able to offer a web form for their vendors that not only streamlined the process but also enforced necessary data validation requirements. Once a vendor submits a form, they receive a unique tracking number, while the Forms Hub promptly transmits the validated information to the bank’s internal systems in almost real-time. Additionally, business users can easily create forms directly within the Forms Hub, incorporating various standard web form elements along with sophisticated rules that manage field dependencies and specify required information, enhancing overall efficiency and compliance. Ultimately, this solution has transformed the way the bank manages vendor interactions and complaint tracking.
Description
VendorInsight is a celebrated online software solution for vendor risk management tailored specifically for banks, financial institutions, and credit unions. It delivers a wide range of robust tools and automates workflows, thereby enhancing the efficiency of your vendor management processes and reinforcing your vendor management strategies. Additionally, the platform features a searchable archive and a vendor exchange portal, along with capabilities for managing forms, documents, and checklists, ensuring a streamlined experience for users. This comprehensive approach not only improves operational efficiency but also mitigates potential risks associated with vendor relationships.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Mitratech PlatoBI
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Quandis
Founded
2003
Country
United States
Website
www.quandis.com/products/applications/qfh
Vendor Details
Company Name
Mitratech
Founded
1987
Country
United States
Website
mitratech.com/products/vendorinsight/
Product Features
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
No
Collaboration Tools
No
Conversational Forms
No
Data Tables
No
Drag & Drop / No Code
No
Export to PDF
No
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
No
Offline Forms
No
Pre-made Templates
No
Quizzes / Questionnaires
No
Reporting / Data Visualization
No
Signup Forms
No
Surveys
No
Product Features
Vendor Management
Audit Management
Yes
Contact Management
Yes
Customer Database
Yes
Self Service Portal
Yes
Supplier Master Data
Yes
Transaction History
Yes
Vendor Maintained Profiles
Yes
Vendor Managed Inventory
Yes
Vendor Performance Rating
Yes
Vendor Qualification Tracking
Yes
