Average Ratings 0 Ratings
Average Ratings 64 Ratings
Description
Qualtrics Customer Experience software is an advanced solution designed to help organizations deliver exceptional customer interactions at scale. It consolidates data from multiple touchpoints such as surveys, calls, emails, chat, and digital behavior into unified customer profiles. With AI-driven analytics, the platform uncovers insights, predicts future behavior, and provides actionable recommendations to improve experiences. Businesses can identify at-risk customers early and implement targeted strategies to reduce churn and retain loyalty. The platform supports omnichannel experience management, ensuring seamless and consistent interactions across all customer touchpoints. Real-time dashboards and alerts allow teams to respond quickly to emerging issues and changing customer expectations. Automated workflows help streamline operations by routing feedback and triggering actions without manual intervention. Qualtrics also connects customer experience data to business outcomes, enabling organizations to measure the impact on revenue and performance. Its integration capabilities allow it to work seamlessly with existing systems and tools. Ultimately, Qualtrics helps organizations transform customer feedback into meaningful actions that drive growth and long-term success.
Description
SurveyJS is a set of four open-source JavaScript libraries that offer the benefits of a tailor-made in-house survey application, while considerably reducing the time and resources needed to deploy the system. These libraries are independent of specific server code or database requirements and seamlessly integrate with popular JavaScript frameworks, including React, Angular, Vue.js, jQuery, Knockout, and more. They are designed to communicate with any server that can handle JSON requests, ensuring compatibility with various server architectures and databases.
The product family is composed of:
- An open-source MIT-licensed rendering library that renders dynamic JSON-based forms in your web application, and collects responses.
- A self-hosted drag & drop form builder that features an integrated CSS-based theme editor and a GUI for conditional rules. It automatically generates JSON definitions (schemas) of your forms in real time.
- PDF Generator, a library that renders SurveyJS surveys and forms as PDF files in a browser;
- The Dashboard library that allows you to simplify survey data analysis with interactive and customizable charts and tables.
Visit our website to try out and evaluate our full-scale demo for free.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
Yes
Adobe Analytics
Yes
Adobe Marketo Engage
Yes
Freshdesk
Yes
Grade.us
Yes
Jira
Yes
Jira Work Management
Yes
Odoo
No
Quantum Metric
Yes
React
No
Integrations
Salesforce
Yes
Adobe Analytics
No
Adobe Marketo Engage
No
Freshdesk
No
Grade.us
No
Jira
No
Jira Work Management
No
Odoo
Yes
Quantum Metric
No
React
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
€499 one-time
We license our software development products on a per-developer basis. Developer licenses are a one-time purchase and include a 90-day unconditional money-back guarantee. Volume discounts of up to 35% are available when purchasing two or more licenses of the same product.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Qualtrics
Founded
2002
Country
United States
Website
www.qualtrics.com/customer-experience/
Vendor Details
Company Name
SurveyJS
Founded
2015
Country
Estonia
Website
surveyjs.io
Product Features
Complaint Management
Case Management
Yes
Complaint Classification
Yes
Corrective Actions (CAPA)
No
Customer Complaint Tracking
Yes
Feedback Management
Yes
Forms Management
No
Issue Tracking
Yes
Quality Assurance Management
Yes
Routing
Yes
Self Service Portal
Yes
Social Media Monitoring
No
Survey Management
Yes
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Product Features
Data Entry
Abbreviation Detection
No
Data Capture and Transfer
Yes
Data Cleansing
No
Data Entry Verification
Yes
Data Search Flexibility
Yes
Duplicate Detection
Yes
Flexible Search
Yes
Image Entry
Yes
Library Conversion
No
Mis-Keyed Variation Detection
No
Phonetic Variation Detection
No
Electronic Data Capture
Audit Trail
Yes
CRF Tracking
Yes
Data Entry
Yes
Data Verification
Yes
Distributed Capture
Yes
Document Imaging
No
Document Indexing
No
Forms Management
Yes
Remote Capture
Yes
Study Management
No
Forms Automation
Approval Process Control
Yes
Archiving & Retention
Yes
Collaboration
Yes
Document Indexing
No
Drag & Drop
Yes
Full Text Search
No
Remote Document Access
Yes
Rules-Based Workflow
Yes
Text Editing
Yes
Version Control
Yes
Market Research
Benchmarking
No
Compensation Management
No
Data Management
Yes
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
Yes
Online Form Builders
Artificial Intelligence
Yes
Assign Roles / Permissions
Yes
Collaboration Tools
Yes
Conversational Forms
No
Data Tables
Yes
Drag & Drop / No Code
Yes
Export to PDF
Yes
HIPAA Compliant
Yes
Import Existing Forms
Yes
Mobile Forms
No
Offline Forms
Yes
Pre-made Templates
Yes
Quizzes / Questionnaires
Yes
Reporting / Data Visualization
Yes
Signup Forms
Yes
Surveys
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
Yes
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
