Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Qualitygram is a dynamic real-time issue capture and problem-solving platform designed to empower modern manufacturing teams with efficient quality management. Through mobile or web access, operators can immediately log quality issues on the shop floor, including rich media like photos and videos, along with part numbers and detailed comments. The system replaces fragmented communication channels such as emails, WhatsApp messages, and spreadsheets with a centralized, visual workflow that ensures better traceability and accountability across departments. Qualitygram enhances cross-functional collaboration by allowing users to tag appropriate teams and send real-time alerts, accelerating problem resolution. It features built-in 5-Why and CAPA workflows to facilitate systematic root cause analysis and corrective action planning. Real-time dashboards provide live visibility into issue status and defect trends, enabling teams to monitor performance continuously. The platform also supports COPQ (Cost of Poor Quality) tracking to quantify the impact of defects. With optional AI-driven trend detection, Qualitygram helps manufacturing teams identify recurring issues early and improve quality outcomes.
Description
Our platform equips both agents and customers with automated diagnostics for home networks, along with straightforward troubleshooting guidance, allowing them to pinpoint the cause of WiFi connectivity problems and achieve a solution on their first attempt. The RouteThis Discovery App utilizes the user's mobile device to gather comprehensive data about the configuration and environment of the home network, enabling it to automatically detect the underlying issues causing potential WiFi disruptions. In addition, the RouteThis Dashboard serves as a centralized tool that grants agents immediate access to the customer's home network status, providing clear instructions to address the identified issues and enabling remote resolution capabilities. Furthermore, as a component of the RouteThis Discovery App, RouteThis Self-Help offers customers detailed, step-by-step guidance to tackle specific problems identified within their home networks, ensuring a more user-friendly experience. This combination of features not only enhances efficiency but also significantly improves customer satisfaction by fostering quicker resolutions.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ORCA LEAN
Founded
2021
Country
United States
Website
www.orcalean.com/qualitygram
Vendor Details
Company Name
RouteThis
Founded
2013
Country
Canada
Website
routethis.com/platform/
Product Features
Manufacturing
Accounting Integration
No
ERP
No
MES
No
MRP
No
Maintenance Management
No
Purchase Order Management
No
Quality Management
No
Quotes/Estimates
No
Reporting/Analytics
No
Safety Management
No
Shipping Management
No
Product Features
Network Troubleshooting
Alerts / Escalation
No
Bandwidth Troubleshooting
No
Change Management
No
Configuration Management
No
Connectivity Management
No
Data Visualization
No
Historical Audit
No
Mobile Network Troubleshooting
No
Network Analysis
No
Network Monitoring
No