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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Your business's growth heavily relies on your reputation, and it’s important to strive for more than just “good.” Customers need to perceive you as the best in the industry, which requires delivering exceptional service. Utilizing customer satisfaction software can provide valuable insights to enhance your service quality. QDS customer satisfaction software offers a straightforward and visually appealing dashboard that presents an overview of your company’s performance. You can filter reports to pinpoint dissatisfied customers and identify areas where your company may be underperforming. Additionally, QDS equips you with the necessary tools for conducting proactive and effective employee evaluations and training sessions. By monitoring employee performance, you can identify both their strengths and weaknesses. Remember, a lack of communication isn’t always a positive sign! If clients aren’t engaging with your feedback requests, this could indicate underlying issues. QDS's customer satisfaction software keeps you informed by alerting you to negative feedback, low scores, and unresponsive clients. Ultimately, investing in this software can be a game-changer for your business's customer relations strategy.

Description

iRevü provides a cloud-based, user-friendly real-time performance management system that equips your staff with the ongoing guidance necessary to foster a performance-driven culture, simplifying the process for both managers and HR teams. The traditional approach of annual performance reviews is becoming obsolete as modern employees seek continuous feedback. With iRevü, managers can easily offer frequent insights that their teams can implement immediately. Access to real-time performance management empowers employees to perform at their highest level, relish the fulfillment of a job well done, and recognize that their contributions are appreciated. Integrating feedback with company values is an essential element of this solution. Dedicate just five minutes to offer your employees the constructive feedback and performance management they require to enhance their work, advance in their careers, and feel truly valued. Moreover, transitioning your performance reviews to a mobile platform can significantly boost employee productivity starting today. By embracing this innovative approach, organizations can create a more engaged workforce.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Compass Wave Yes 
Service Autopilot Yes 

Integrations

Compass Wave No 
Service Autopilot No 

Pricing Details

$29 per month
Free Trial No 
Free Version Yes 

Pricing Details

$7 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Quality Driven Software

Country

United States

Website

qualitydrivensoftware.com

Vendor Details

Company Name

Engagiant Software

Founded

2013

Country

United States

Website

www.engagiant.com

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection No 
Survey Management Yes 

Product Features

360 Degree Feedback

Dashboard Yes 
Feedback / Surveys Yes 
Progress Tracking No 
Question Library No 
Rater Selection No 
Self Service Portal Yes 
Supports External Reviewers Yes 

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Employee Recognition

Goals No 
Leaderboards / Activity Tracking No 
Manager-to-Peer Recognition No 
Mention Management No 
Nominations No 
Peer-to-Peer Recognition No 
Performance Management No 
Rewards Catalog No 
Rewards Points No 
Social Recognition No 
eCards No 

Human Resources

360 Degree Feedback Yes 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management No 
Onboarding No 
Payroll Management No 
Performance Management Yes 
Recruiting Management No 
Self Service Portal No 
Succession Planning No 
Time & Attendance Management Yes 
Time Off Management No 
Timesheets No 
Training Management No 

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