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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

From a customer portal to efficient dispatch management, bulk invoicing, online payments, driver settlements, tracking, AI-assisted routing, and beyond, your customers can seamlessly place new orders via the portal, which are immediately visible on the dispatcher’s screen, eliminating the need for phone calls. The dispatcher’s station oversees and optimizes the essential delivery workflow, ensuring precise scheduling and monitoring of high-value packages in transit. Additionally, drivers utilize mobile applications that relay navigation details back to the office to track delivery milestones and provide final proof of delivery. With features like driver tracking and Service Level Monitors, dispatchers can select the nearest driver to skillfully navigate through congested traffic areas, ensuring timely arrivals. This comprehensive system not only streamlines operations but also enhances overall customer satisfaction through its efficiency and reliability.

Description

RouteIQ offers cloud-based software designed for dispatching and managing operations for delivery, courier services, fieldwork, towing, and various mobile teams. Dispatchers utilize a web dashboard to assign tasks, optimize routes with multiple stops, and keep track of driver locations, estimated times of arrival, and job progress. The application available for iOS and Android devices equips drivers with navigation tools, status updates, proof capture functionalities, and detailed job information. Customers benefit from features such as request and payment portals, notification systems, and branded tracking links for transparency. Organizations can tailor job states, service categories, pricing structures, forms, and proof requirements to suit their needs, while an AI assistant is available to respond to inquiries using real-time dispatch data. The system also includes a REST API and webhooks to integrate dispatch events with other platforms seamlessly. Both Free and Pro plans support unlimited drivers and dispatchers, with billing determined by the number of billable jobs, while third-party service providers have their own separate charges. This comprehensive solution ensures that mobile teams can operate efficiently and stay connected with their customers and dispatchers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Anthropic No 
Firebase No 
Google Maps No 
HERE No 
LiveKit No 
Mailgun No 
Mapbox No 
Slack No 
Stripe No 
Telnyx No 
Twilio No 

Integrations

Anthropic Yes 
Firebase Yes 
Google Maps Yes 
HERE Yes 
LiveKit Yes 
Mailgun Yes 
Mapbox Yes 
Slack Yes 
Stripe Yes 
Telnyx Yes 
Twilio Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Free; Pro from $29/site/month
Free: $0/month for one site, with 50 billable jobs per month. Pro: $29/site/month includes 500 billable jobs; additional jobs cost $0.05 each, dropping to $0.04 each above 5,000 jobs/month. One billable job covers up to 10 worked stops; jobs with no worked stop are not charged. Third-party provider usage, including maps, messaging, email, AI, calls, video, and payments, is billed separately by those providers.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Qualikom Canada

Country

Canada

Website

qualikom.com

Vendor Details

Company Name

CodeRed Technologies, Inc.

Country

United States

Website

routeiq.app

Product Features

Courier

Barcode Support Yes 
Billing & Invoicing Yes 
Compensation Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Job Assignment Management Yes 
Label Printing Yes 
Order Entry Yes 
Routing Yes 
Scheduling Yes 

Product Features

Route Planning

Capacity Planning No 
Drag & Drop Scheduling No 
Driver Management No 
Emergency Dispatch No 
GPS Tracking No 
Performance Metrics No 
Route Costing No 
Territory Management No 

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