Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Within a day, you can obtain video responses from your desired consumer demographic by selecting from a pre-screened nationwide panel in the US. Start by identifying your target audience using 12 available demographic filters, and then incorporate your own custom screening questions to ensure relevance. All panelists have been vetted for their ability to articulate their thoughts effectively. After that, simply input the questions you wish to pose to your audience and you'll begin receiving recorded video responses in just minutes. Utilize our integrated tools to sift through and evaluate your findings, making it easy to share insights with your team or clients. This process allows you to test and refine ideas for advertising, messaging, branding, packaging, and more during every phase of your creative development. Additionally, you can swiftly gather consumer feedback on product concepts, which can significantly decrease the time it takes to bring unique products to market. Ultimately, this approach provides you with valuable insights directly from your target consumers, enabling you to craft messaging and content that truly resonates and drives conversions. Engaging with consumers in their own voices enhances your understanding of their preferences and needs.
Description
RecRam is an innovative platform utilizing artificial intelligence to improve customer service and streamline feedback collection by leveraging video and voice technologies. Customers have the ability to document and share their experiences, showcase product usage, and report technical difficulties through engaging video responses, which removes the necessity for lengthy interviews or in-person assessments. The platform features browser-based recording capabilities, support for multiple cameras, voice recording, screenshot functionality, and file uploads, which ensure thorough documentation of issues. Additionally, RecRam's AI-driven analysis automatically transcribes, summarizes, and identifies critical insights from video responses, including sentiment analysis that gauges customer feelings. Businesses can enhance their websites with personalized video-enabled survey buttons and pop-ups, making it easier to gather feedback from visitors. The platform seamlessly integrates with existing systems via RESTful API, webhooks, and Zapier, while maintaining a strong commitment to data protection through GDPR compliance and SSL/TLS encryption. This comprehensive approach not only facilitates effective communication between businesses and customers but also fosters a more engaging and responsive customer experience overall.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon S3
No
Google Cloud Platform
No
Intercom
No
ServiceNow
No
Zapier
No
Zendesk
No
Integrations
Amazon S3
Yes
Google Cloud Platform
Yes
Intercom
Yes
ServiceNow
Yes
Zapier
Yes
Zendesk
Yes
Pricing Details
$10
per reply
Free Trial
No
Free Version
No
Pricing Details
$65 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
QualNow
Founded
2017
Country
United States
Website
qualnow.com
Vendor Details
Company Name
RecRam
Founded
2022
Country
Turkey
Website
recram.com
Product Features
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No