Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
WTS is an innovative cloud-based tracking system designed to monitor incoming mail from the moment it arrives at your facility until it reaches the final recipient, ensuring both reliability and full transparency throughout the process. Users can easily record and label incoming items by utilizing barcode scanning through a provided handheld device. Upon scanning, a notification email is dispatched to inform the intended recipient of their mail's arrival. The system can be accessed via a web portal on any computer at any time, allowing users to check the status, including time and location details. A signature is collected upon delivery to verify receipt of the package. Having a comprehensive view of your internal delivery workflow is crucial for prompt responses to inquiries. WTS not only helps locate packages but also allows users to trace their entire movement history via either desktop or mobile applications. This enables mailroom staff to minimize the time spent on resolving Proof of Delivery conflicts while equipping them with the necessary tools to manage the entire chain of custody effectively. With WTS, you can expect improved reliability, consistent service levels, and enhanced satisfaction among your customers. Additionally, this streamlined approach can significantly boost overall operational efficiency and contribute to a more organized mailroom environment.
Description
Spoke Dispatch is a sophisticated platform designed for planning delivery routes and managing dispatch operations, enabling businesses to enhance their delivery efficiency by generating optimal routes automatically from a starting point and a list of destinations, thereby allowing drivers to maximize their deliveries with minimal driving. Once the routes are established, users receive updated estimated arrival times for each stop that change dynamically as deliveries progress, and they have the ability to re-optimize remaining stops to navigate around traffic and adhere to delivery schedules, all while being able to view specific details related to each stop, including special instructions, access codes, and recipient information. The platform excels in facilitating real-time route management and adjustments, enabling teams to fine-tune their plans on the go, mitigate unnecessary detours, and significantly reduce the time spent on daily routes. Additionally, it seamlessly integrates with popular navigation applications, providing drivers with turn-by-turn directions directly through the mobile interface. Both drivers and dispatchers can efficiently collaborate from a unified dashboard, which allows for route assignments, progress tracking, and other essential operational tasks, fostering a more organized and productive delivery process. This comprehensive approach not only streamlines logistics but also enhances communication among team members, ensuring that everyone is aligned and informed throughout the delivery cycle.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Maps
No
Shopify
No
Spoke Route Planner
No
Zapier
No
Integrations
Google Maps
Yes
Shopify
Yes
Spoke Route Planner
Yes
Zapier
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Quadient
Founded
2015
Country
United States
Website
www.quadient.com
Vendor Details
Company Name
Spoke
Country
United Kingdom
Website
spoke.com/dispatch
Product Features
Mailroom Management
Barcode Scanning
No
CASS Certified
No
Duplicate Management
No
Graphical Mail Piece Designer
No
Intelligent Mail Support
No
Job Management
No
PAVE Certified Presorting
No
Package Tracking
No
Signature Capture
No
Product Features
Courier
Barcode Support
No
Billing & Invoicing
No
Compensation Management
No
Customer Database
No
Dispatch Management
No
Job Assignment Management
No
Label Printing
No
Order Entry
No
Routing
No
Scheduling
No
Delivery Management
Customer Portal
No
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
No
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
No
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
No
Vehicle Tracking
No