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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Experience a top-tier queue management solution with Qtrac®, a cloud-based platform designed for virtual queuing and appointment scheduling. Every day, countless customers navigate their wait times seamlessly thanks to Qtrac's innovative system. Discover why both boutique shops and some of the largest corporations across the nation opt for Qtrac to enhance their customer experience. It's widely acknowledged that waiting in line is a source of frustration for many customers. With virtual queuing, patrons regain control over their time, leading to higher levels of satisfaction and increased brand loyalty. This system eradicates the need for physical lines and overcrowding, allowing businesses to manage visitors effectively while gaining valuable insights into their preferences before service. Additionally, businesses can optimize their operational efficiency by controlling workloads and occupancy levels. With appointment scheduling, organizations can manage their capacity effectively, while mobile queuing fosters better engagement and connections with customers. Personalized communication enhances the customer experience, reducing frustration and fostering loyalty to the brand. Furthermore, appointment reminders ensure customers arrive punctually and minimize the risk of no-shows, while wait-time notifications can open new avenues for marketing and advertising. Ultimately, Qtrac® transforms the way businesses interact with their customers, making waiting a thing of the past.

Description

Real-time visibility gives you greater Plant & Shop Floor Control insight. Your data is always accessible through one interface, allowing you to view queued jobs and track completions. - Collect data from PLCs, machines, scales and ovens - View queued jobs, track completions, monitor runtime & print labels - Quickly and easily access data and reports - View job and work order information easily Visibility to work during the process Radley's 40+ year experience can be put to good use! Real-time visibility into your manufacturing processes. This includes the ability to track Work in Process (WIP), increase LABOR efficiency, and calculate MACHINE metrics. Integrate with your ERP, MRP, or other back-end systems or use it as a standalone solution.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Epicor Kinetic No 
Infor CloudSuite Industrial Enterprise No 
JD Edwards EnterpriseOne No 
Microsoft Dynamics 365 No 
QAD Adaptive ERP No 
SAP Business One No 
Tactic No 

Integrations

Epicor Kinetic Yes 
Infor CloudSuite Industrial Enterprise Yes 
JD Edwards EnterpriseOne Yes 
Microsoft Dynamics 365 Yes 
QAD Adaptive ERP Yes 
SAP Business One Yes 
Tactic Yes 

Pricing Details

$216.90 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Qtrac

Country

United States

Website

qtrac.com

Vendor Details

Company Name

Radley Corporation

Founded

1974

Country

United States

Website

www.radley.com/mes-wms-solutions/shop-floor-control/

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Job Shop

Billing & Invoicing No 
Capacity Management No 
Job Costing Yes 
Job Tracking Yes 
Order Management Yes 
Purchasing Yes 
Quality Control Yes 
Quotes / Estimates No 
Scheduling Yes 
Shipping Management Yes 
Traceability Yes 
Work Order Management Yes 

Manufacturing

Accounting Integration Yes 
ERP No 
MES Yes 
MRP No 
Maintenance Management No 
Purchase Order Management No 
Quality Management Yes 
Quotes/Estimates No 
Reporting/Analytics Yes 
Safety Management No 
Shipping Management Yes 

Manufacturing Execution

Document Management No 
Forecasting No 
Quality Control No 
Quote Management No 
Resource Management No 
Supplier Management No 
Supply Chain Management No 
Traceability Yes 

Work Order

Contract Management No 
Customer Database No 
Dispatch Management No 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance No 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management Yes 

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