Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We enhance and automate your current queuing or appointment scheduling systems, enabling your customers to effortlessly access services via your company’s website or app on any device. Our solutions, whether pre-built or tailored to your needs, cater to organizations of all sizes, particularly those in industries with stringent security and service demands. By offering your visitors straightforward and secure access to your services, we alleviate the hassle of physical waiting lines while boosting overall satisfaction levels. Our virtual queuing and booking systems provide real-time availability, and our front desk support is available around the clock in more than 140 languages. We also send automated reminders for upcoming appointments and inquiries, display the nearest branches along with their real-time status, and allow communication through phone, email, or other preferred methods. Integration with your existing booking system is seamless. Additionally, one of the most significant indirect advantages of our system is the insightful data analytics and summaries we provide, which can help enhance your overall operational efficiency and customer experience. By leveraging these insights, organizations can make informed decisions that drive growth and improve service delivery.
Description
WaveStreet’s Hosted PBX System is a telephony solution powered by the cloud, offering a comprehensive business phone system that operates via the internet and can be managed through an online portal without the need for any physical hardware on-site. Users can retain their current phone numbers while benefiting from sophisticated features such as auto-attendant, voicemail with optional voicemail-to-email, call queuing, enhanced caller ID, and in-depth usage analytics. The platform also provides native SIP Trunking services to lower call expenses for VoIP-enabled locations, while maintaining compatibility with traditional PBX systems through Analog/PRI integration. Administrators can utilize real-time provisioning tools to effortlessly add or remove extensions, modify call routing, and monitor overall system performance in an instant. Additionally, the system includes built-in CRM integrations that are preconfigured for popular platforms such as Salesforce and Zendesk, which facilitate smooth workflow processes and enhance productivity. With its robust feature set and ease of use, WaveStreet’s Hosted PBX System represents a modern solution for businesses looking to streamline their communication infrastructure.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$14.99 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Qticket
Country
United Kingdom
Website
www.qticketapp.com/business/
Vendor Details
Company Name
WaveStreet
Founded
2000
Country
United States
Website
wavestreet.com
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No