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Description
                    We enhance and automate your current queuing or appointment scheduling systems, enabling your customers to effortlessly access services via your company’s website or app on any device. Our solutions, whether pre-built or tailored to your needs, cater to organizations of all sizes, particularly those in industries with stringent security and service demands. By offering your visitors straightforward and secure access to your services, we alleviate the hassle of physical waiting lines while boosting overall satisfaction levels. Our virtual queuing and booking systems provide real-time availability, and our front desk support is available around the clock in more than 140 languages. We also send automated reminders for upcoming appointments and inquiries, display the nearest branches along with their real-time status, and allow communication through phone, email, or other preferred methods. Integration with your existing booking system is seamless. Additionally, one of the most significant indirect advantages of our system is the insightful data analytics and summaries we provide, which can help enhance your overall operational efficiency and customer experience. By leveraging these insights, organizations can make informed decisions that drive growth and improve service delivery.
                
            
        
            Description
                    Experience a top-tier queue management solution with Qtrac®, a cloud-based platform designed for virtual queuing and appointment scheduling. Every day, countless customers navigate their wait times seamlessly thanks to Qtrac's innovative system. Discover why both boutique shops and some of the largest corporations across the nation opt for Qtrac to enhance their customer experience. It's widely acknowledged that waiting in line is a source of frustration for many customers. With virtual queuing, patrons regain control over their time, leading to higher levels of satisfaction and increased brand loyalty. This system eradicates the need for physical lines and overcrowding, allowing businesses to manage visitors effectively while gaining valuable insights into their preferences before service. Additionally, businesses can optimize their operational efficiency by controlling workloads and occupancy levels. With appointment scheduling, organizations can manage their capacity effectively, while mobile queuing fosters better engagement and connections with customers. Personalized communication enhances the customer experience, reducing frustration and fostering loyalty to the brand. Furthermore, appointment reminders ensure customers arrive punctually and minimize the risk of no-shows, while wait-time notifications can open new avenues for marketing and advertising. Ultimately, Qtrac® transforms the way businesses interact with their customers, making waiting a thing of the past.
                
            
        
            API Access
            
                Has API
            
            
        
        
    
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            Pricing Details
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            Pricing Details
        $216.90 per month
        
    
    
    
        
        
            
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            Deployment
            
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                Deployment
            
                Web-Based
            
            
        
        
    
        
        
            
                On-Premises
            
            
        
        
    
        
        
            
                iPhone App
            
            
        
        
    
        
        
            
                iPad App
            
            
        
        
    
        
        
            
                Android App
            
            
        
        
    
        
        
            
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                Mac
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
                Customer Support
            
                Business Hours
            
            
        
        
    
        
        
            
                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
                Customer Support
            
                Business Hours
            
            
        
        
    
        
        
            
                Live Rep (24/7)
            
            
        
        
    
        
        
            
                Online Support
            
            
        
        
    
                Types of Training
            
                Training Docs
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Live Training (Online)
            
            
        
        
    
        
        
            
                In Person
            
            
        
        
    
                Types of Training
            
                Training Docs
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Live Training (Online)
            
            
        
        
    
        
        
            
                In Person
            
            
        
        
    
                Vendor Details
Company Name
Qticket
Country
United Kingdom
Website
www.qticketapp.com/business/
Vendor Details
Company Name
Qtrac
Country
United States
Website
qtrac.com
Product Features
Queue Management
                                        Appointment Scheduling
                                        
                                    
                                    
                                    
                                        Calendar
                                        
                                    
                                    
                                    
                                        Communication Tools
                                        
                                    
                                    
                                    
                                        Contactless
                                        
                                    
                                    
                                    
                                        Customer Surveys
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        For Banks
                                        
                                    
                                    
                                    
                                        For Government
                                        
                                    
                                    
                                    
                                        For Healthcare
                                        
                                    
                                    
                                    
                                        For Restaurants
                                        
                                    
                                    
                                    
                                        For Retail
                                        
                                    
                                    
                                    
                                        SMS Marketing
                                        
                                    
                                    
                                    
                                        Supports Multiple Counters
                                        
                                    
                                    
                                    
                                        Virtual Queue
                                        
                                    
                            
                        Product Features
Appointment Scheduling
                                        Appointment Reminders
                                        
                                    
                                    
                                    
                                        Automated Scheduling
                                        
                                    
                                    
                                    
                                        Calendar Sync
                                        
                                    
                                    
                                    
                                        Client Database
                                        
                                    
                                    
                                    
                                        Group Scheduling
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        Multi-Location
                                        
                                    
                                    
                                    
                                        Online Booking
                                        
                                    
                                    
                                    
                                        Online Payments
                                        
                                    
                                    
                                    
                                        Recurring Appointments
                                        
                                    
                                    
                                    
                                        Room Booking Management
                                        
                                    
                            
                        Queue Management
                                        Appointment Scheduling
                                        
                                    
                                    
                                    
                                        Calendar
                                        
                                    
                                    
                                    
                                        Communication Tools
                                        
                                    
                                    
                                    
                                        Contactless
                                        
                                    
                                    
                                    
                                        Customer Surveys
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        For Banks
                                        
                                    
                                    
                                    
                                        For Government
                                        
                                    
                                    
                                    
                                        For Healthcare
                                        
                                    
                                    
                                    
                                        For Restaurants
                                        
                                    
                                    
                                    
                                        For Retail
                                        
                                    
                                    
                                    
                                        SMS Marketing
                                        
                                    
                                    
                                    
                                        Supports Multiple Counters
                                        
                                    
                                    
                                    
                                        Virtual Queue
                                        
                                    
                            
                         
        