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Description
Are you effectively engaging in customer conversations? Start utilizing Qonvo for free and watch your business grow through meaningful interactions, one conversation at a time. With Qonvo, you can connect with your customers via WebChat, SMS, messaging apps, social media, and email, all while managing these interactions from a single platform. This multi-channel messaging solution is crafted with your customers' preferences in mind, ensuring your team can respond seamlessly, just like texting friends. Qonvo equips your team with essential visibility, collaborative features, and analytics tools to ensure no customer inquiry goes unanswered. By providing timely support, you can create a positive experience for your customers and witness the transformation in your business dynamics. Additionally, efficiently organize conversations from general email inboxes and various messaging platforms, using annotations, conversation tagging, and assignments to prioritize tasks and enhance workflow.
Description
Verloop.io is the world's most popular customer support automation platform. It helps businesses deliver exceptional support experiences to customers across all channels.
API Access
Has API
No
API Access
Has API
No
Integrations
Axis LMS
No
Bombora
No
CCAvenue
No
CleverTap
No
Easyflow
No
Facebook Messenger
No
HubSpot CRM
No
HubSpot Customer Platform
No
Instagram
No
LeadSquared
No
Integrations
Axis LMS
Yes
Bombora
Yes
CCAvenue
Yes
CleverTap
Yes
Easyflow
Yes
Facebook Messenger
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Instagram
Yes
LeadSquared
Yes
Pricing Details
$67 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
We offer 3 types of Pricing: Basic, Professional, Enterprise.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
ChatLogix
Founded
2016
Country
United States
Website
qonvo.com
Vendor Details
Company Name
Magiclane App Service Pvt. Ltd
Founded
2015
Country
India
Website
verloop.io
Product Features
Conversational Marketing
Appointment Scheduling
Yes
Audience Segmentation
Yes
Chatbot
Yes
Email Automation
Yes
Group Messaging
No
Human Handover
Yes
Lead Distribution
Yes
Lead Qualification
Yes
Mobile Messaging
Yes
Multi-Channel Communication
Yes
Product Recommendations
Yes
Video Chat
No
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
No
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
Yes
Intent Recognition
No
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
No
Reusable Components
Yes
Sentiment Analysis
No
Speech Recognition
Yes
Speech Synthesis
No
Virtual Assistant
Yes
Conversational Marketing
Appointment Scheduling
Yes
Audience Segmentation
No
Chatbot
Yes
Email Automation
No
Group Messaging
Yes
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
Yes
Multi-Channel Communication
No
Product Recommendations
No
Video Chat
No
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes
