Average Ratings 329 Ratings
Average Ratings 0 Ratings
Description
Businesses around the world lose billions of dollars every year due to long queues. Customers who are subject to poor queueing are less likely stay and recommend your business. Compare the performance of different departments and locations. Monitor wait times and the number of visitors who are waiting. Give your staff the tools to improve customer service. Recognize the achievements of your team and identify areas for growth. You can easily measure and share your performance results. Service reports are a great way to track KPIs and evaluate the effectiveness of your service strategy. Customers can join a virtual waiting list using their phones to eliminate in-person lines. Monitor your line in real-time. Customers can safely wait in their cars, at home or outside. Notify customers when you are available to serve them. Provide customers with regular updates about wait times and any other information. Talk to customers and ask for their feedback.
Description
Streamline your business operations with an efficient waitlist system that allows you to add guests and notify them via text when it's their turn. Begin your journey for FREE in just three minutes! Waitly is an ideal solution for various sectors that deal with waiting patrons, such as restaurants, retail shops, medical clinics, educational institutions, entertainment venues, and more. No matter if you run a restaurant, barbershop, nail salon, or any other service-based business, Waitly's waitlist management can enhance your customer service experience. You can easily add customers to your waitlist, and they can stay informed about their expected wait times. Additionally, customers have the option to cancel their reservations through a link you provide. Plus, the waitlist seamlessly syncs across multiple devices, ensuring you’re always connected and organized. This innovative tool can significantly boost efficiency and satisfaction in your customer interactions.
API Access
Has API
API Access
Has API
Integrations
Gmail
Pipedrive
Slack
SurveyMonkey
Pricing Details
$389 per month
Free Trial
Free Version
Pricing Details
$39.99 per user, per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Qminder
Founded
2011
Country
United Kingdom
Website
www.qminder.com
Vendor Details
Company Name
Arisota Software
Country
United States
Website
www.waitly.com
Product Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking
Product Features
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking