Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Qmatic Orchestra 7 provides a solution for any need, whether it's a system to manage queues or a robust platform to manage customer journeys across multiple channels. Orchestra 7 allows you to offer mobile tickets and online appointment bookings. Orchestra 7 will take care of your visitors before they arrive. You can allow check-in at your premises via a self service kiosk, a reception, or both. Let your visitor choose which option they prefer. Orchestra 7 allows you to reach out to your customers and get feedback after the visit is over. Orchestra 7's modular design allows you to tailor it to your needs in terms of functionality, number and user count. Orchestra is flexible enough to adapt to your changing needs.

Description

Wavetec's cloud-based online appointment booking system and scheduling software is designed to simplify, support and ease the process for both you and your customers. Wavetec's appointment software allows customers to connect from anywhere and book, check in, reschedule, cancel and change appointments easily. This reduces customer wait times and ensures top-quality services for your customers. We work with many clients, including multinational corporations. Our clients include local and international businesses from all over the globe. Wavetec's products are designed to meet the diverse needs of demanding customers.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Calabrio Workforce Management Yes 
Cisco Webex Yes 
Clickatell No 
EPIC HRMS Yes 
Gmail No 
Google Calendar No 
Google Maps No 
Infobip No 
Microsoft Dynamics 365 Yes 
Microsoft Power BI Yes 
Microsoft Teams Yes 
MySQL No 
Okta No 
Oracle Database No 
Oracle Siebel CRM Yes 
Qlik Cloud Analytics Yes 
Tableau Yes 
Twilio No 
WhatsApp Yes 

Integrations

Calabrio Workforce Management No 
Cisco Webex No 
Clickatell Yes 
EPIC HRMS No 
Gmail Yes 
Google Calendar Yes 
Google Maps Yes 
Infobip Yes 
Microsoft Dynamics 365 No 
Microsoft Power BI No 
Microsoft Teams No 
MySQL Yes 
Okta Yes 
Oracle Database Yes 
Oracle Siebel CRM No 
Qlik Cloud Analytics No 
Tableau No 
Twilio Yes 
WhatsApp No 

Pricing Details

Upon request
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Qmatic

Founded

1981

Country

Sweden

Website

www.qmatic.com/products/orchestra/

Vendor Details

Company Name

Wavetec

Founded

1987

Country

United Arab Emirates

Website

www.wavetec.com

Product Features

Queue Management

Appointment Scheduling Yes 
Calendar Yes 
Communication Tools Yes 
Contactless Yes 
Customer Surveys Yes 
Dashboard Yes 
For Banks Yes 
For Government Yes 
For Healthcare Yes 
For Restaurants Yes 
For Retail Yes 
SMS Marketing Yes 
Supports Multiple Counters Yes 
Virtual Queue Yes 

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling Yes 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments Yes 
Room Booking Management Yes 

Alternatives

Alternatives

SARS Anywhere Reviews

SARS Anywhere

SARS Software Products