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Description
Qmatic Orchestra 7 provides a solution for any need, whether it's a system to manage queues or a robust platform to manage customer journeys across multiple channels. Orchestra 7 allows you to offer mobile tickets and online appointment bookings. Orchestra 7 will take care of your visitors before they arrive. You can allow check-in at your premises via a self service kiosk, a reception, or both. Let your visitor choose which option they prefer. Orchestra 7 allows you to reach out to your customers and get feedback after the visit is over. Orchestra 7's modular design allows you to tailor it to your needs in terms of functionality, number and user count. Orchestra is flexible enough to adapt to your changing needs.
Description
Training Orchestra's acclaimed Training Management Software is designed as a scheduling system that streamlines and enhances the management of Instructor-Led Training (ILT) and Virtual Instructor-Led Training (vILT) operations. It automates essential tasks such as session scheduling, resource allocation, instructor collaboration, cost monitoring, and reporting, among others. When used in conjunction with your Learning Management System (LMS), Training Orchestra eliminates the need for manual workflows and spreadsheets, enabling you to maximize resource utilization, optimize session scheduling, and maintain a firm grasp on your training investment for employees, customers, partners, or members. Achieve the goal of "Training More with Less!"
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Microsoft Teams
Yes
Calabrio Workforce Management
Yes
Cisco Webex
Yes
EPIC HRMS
Yes
Microsoft 365
No
Microsoft Dynamics 365
Yes
Microsoft Outlook
Yes
Microsoft Power BI
Yes
Oracle Siebel CRM
Yes
Qlik Cloud Analytics
Yes
Integrations
Microsoft Teams
Yes
Calabrio Workforce Management
No
Cisco Webex
No
EPIC HRMS
No
Microsoft 365
Yes
Microsoft Dynamics 365
No
Microsoft Outlook
No
Microsoft Power BI
No
Oracle Siebel CRM
No
Qlik Cloud Analytics
No
Pricing Details
Upon request
Free Trial
No
Free Version
No
Pricing Details
$560 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Qmatic
Founded
1981
Country
Sweden
Website
www.qmatic.com/products/orchestra/
Vendor Details
Company Name
Training Orchestra
Founded
2001
Country
France
Website
trainingorchestra.com
Product Features
Queue Management
Appointment Scheduling
Yes
Calendar
Yes
Communication Tools
Yes
Contactless
Yes
Customer Surveys
Yes
Dashboard
Yes
For Banks
Yes
For Government
Yes
For Healthcare
Yes
For Restaurants
Yes
For Retail
Yes
SMS Marketing
Yes
Supports Multiple Counters
Yes
Virtual Queue
Yes
Product Features
Training
Academic / Education
Yes
Asynchronous Learning
Yes
Blended Learning
Yes
Built-In Course Authoring
No
Built-in LMS
Yes
Certification Management
Yes
Corporate / Business
Yes
Learner Portal
Yes
Mobile Learning
No
Simulation
No
Synchronous Learning
Yes
Training Companies
Yes
eCommerce
Yes