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ease
features
design
support

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Write a Review

Description

Qmatic Orchestra 7 provides a solution for any need, whether it's a system to manage queues or a robust platform to manage customer journeys across multiple channels. Orchestra 7 allows you to offer mobile tickets and online appointment bookings. Orchestra 7 will take care of your visitors before they arrive. You can allow check-in at your premises via a self service kiosk, a reception, or both. Let your visitor choose which option they prefer. Orchestra 7 allows you to reach out to your customers and get feedback after the visit is over. Orchestra 7's modular design allows you to tailor it to your needs in terms of functionality, number and user count. Orchestra is flexible enough to adapt to your changing needs.

Description

The Symphony Plant Productivity and Traceability Suite harmoniously integrates various data collection elements, functioning like a well-rehearsed orchestra. With a strong emphasis on centralized product management, production oversight, and comprehensive control of the plant floor, Symphony’s robust manufacturing execution system ensures efficiency. Its reliable warehouse management system provides an extensive overview of sales orders, purchasing, cost management, order fulfillment, and inventory oversight. Specifically engineered to bridge the gap between the front office and the plant floor, Symphony serves as an enterprise-grade solution for both manufacturing and warehouse management. This design facilitates the effortless transfer of data between the plant floor and the office, making it simple and efficient. Whether you are a small processor aiming to implement a full end-to-end traceability solution or a large processor seeking automation in your processes, Symphony is equipped to handle all your needs. Additionally, there is a video case study available that showcases Symphony's capabilities within a large pork processing facility, illustrating its effectiveness in real-world applications.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Calabrio Workforce Management Yes 
Cisco Webex Yes 
EPIC HRMS Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
Microsoft Power BI Yes 
Microsoft Teams Yes 
Oracle Siebel CRM Yes 
Qlik Cloud Analytics Yes 
Salesforce Yes 
Tableau Yes 
WhatsApp Yes 

Integrations

Calabrio Workforce Management No 
Cisco Webex No 
EPIC HRMS No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
Microsoft Power BI No 
Microsoft Teams No 
Oracle Siebel CRM No 
Qlik Cloud Analytics No 
Salesforce No 
Tableau No 
WhatsApp No 

Pricing Details

Upon request
Free Trial No 
Free Version No 

Pricing Details

$20000.00/one-time
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Qmatic

Founded

1981

Country

Sweden

Website

www.qmatic.com/products/orchestra/

Vendor Details

Company Name

Carlisle Technology

Founded

1985

Country

Canada

Website

www.carlisletechnology.com

Product Features

Queue Management

Appointment Scheduling Yes 
Calendar Yes 
Communication Tools Yes 
Contactless Yes 
Customer Surveys Yes 
Dashboard Yes 
For Banks Yes 
For Government Yes 
For Healthcare Yes 
For Restaurants Yes 
For Retail Yes 
SMS Marketing Yes 
Supports Multiple Counters Yes 
Virtual Queue Yes 

Product Features

Food Traceability

CRM No 
Order Management Yes 
Product Lifecycle Management No 
Production Management Yes 
Quality Control Yes 
Recall Management Yes 
Recipe Management Yes 
Traceability Yes 
Traceback & Traceforward Yes 

Alternatives

Alternatives

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Symphony Logistics Suite

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