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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Qmatic Orchestra 7 provides a solution for any need, whether it's a system to manage queues or a robust platform to manage customer journeys across multiple channels. Orchestra 7 allows you to offer mobile tickets and online appointment bookings. Orchestra 7 will take care of your visitors before they arrive. You can allow check-in at your premises via a self service kiosk, a reception, or both. Let your visitor choose which option they prefer. Orchestra 7 allows you to reach out to your customers and get feedback after the visit is over. Orchestra 7's modular design allows you to tailor it to your needs in terms of functionality, number and user count. Orchestra is flexible enough to adapt to your changing needs.

Description

Installing a self-check-in kiosk will provide round-the-clock automated reception, thanks to its digital access control system. The entire check-in process can be completed in under a minute without any assistance, and it features an intuitive interface available in multiple languages. With Roommatik's automated access control, guests no longer have to wait at the front desk, ensuring that social distancing measures can be easily observed. By digitizing access control with Roommatik's self-check-in solutions, your establishment can boost its profitability by lowering operational expenses. This system enables a 24/7 reception service while keeping staffing costs to a minimum. Additionally, Roommatik kiosks are equipped with remote capabilities to issue keys from a distance. They seamlessly integrate with electronic locks and property management systems (PMS), enhancing operational efficiency. Drawing from our extensive experience, we have formed robust partnerships with key industry players, allowing Roommatik self-service kiosks to be compatible with leading PMS platforms. This integration not only simplifies the check-in process but also significantly improves guest satisfaction. Ultimately, adopting Roommatik solutions positions your establishment for greater success in a competitive market.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avantio No 
Calabrio Workforce Management Yes 
Cisco Webex Yes 
Cloudbeds No 
EPIC HRMS Yes 
Manager Up No 
Mews No 
Microsoft Outlook Yes 
Newhotel CMS No 
Octorate No 
Oracle Hospitality Reporting and Analytics No 
Oracle Siebel CRM Yes 
Qlik Cloud Analytics Yes 
Ulyses Cloud No 
WhatsApp Yes 
Winhotel No 
Ynnov No 
apaleo No 
ibelsa.rooms No 

Integrations

Avantio Yes 
Calabrio Workforce Management No 
Cisco Webex No 
Cloudbeds Yes 
EPIC HRMS No 
Manager Up Yes 
Mews Yes 
Microsoft Outlook No 
Newhotel CMS Yes 
Octorate Yes 
Oracle Hospitality Reporting and Analytics Yes 
Oracle Siebel CRM No 
Qlik Cloud Analytics No 
Ulyses Cloud Yes 
WhatsApp No 
Winhotel Yes 
Ynnov Yes 
apaleo Yes 
ibelsa.rooms Yes 

Pricing Details

Upon request
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Qmatic

Founded

1981

Country

Sweden

Website

www.qmatic.com/products/orchestra/

Vendor Details

Company Name

Roommatik

Country

Spain

Website

www.roommatik.com/en/

Product Features

Queue Management

Appointment Scheduling Yes 
Calendar Yes 
Communication Tools Yes 
Contactless Yes 
Customer Surveys Yes 
Dashboard Yes 
For Banks Yes 
For Government Yes 
For Healthcare Yes 
For Restaurants Yes 
For Retail Yes 
SMS Marketing Yes 
Supports Multiple Counters Yes 
Virtual Queue Yes 

Product Features

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

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