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Description
With Qmatic Experience Cloud you reduce actual and perceived wait times, increase customer satisfaction as well as employee productivity and efficiency.
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience.
Qmatic Experience Cloud is an intuitive, dynamic all-in-one platform for effortlessly delighting your customers, empowering your people, boosting your operations – and adapting on the fly. It is designed to work front and back – to give customers a better service, ensure employees have the time and space to perform their job effectively, and give you the management tools to stay in control.
Description
Ticket Tailor is a ticketing platform that allows event creators of all sizes to sell tickets.
Our robust platform is feature-rich and can scale with any event.
Three reasons are why we are so well-known:
- The best value platform with the lowest fees
- Simple and easy to use, without compromising on features
Outstanding customer support to answer all your questions
We offer a complete solution for ticketing:
Direct payouts with Stripe or PayPal
- Customized check-in questions and order confirmation emails
Design studio for event pages and widgets
Check-in app available for free
Reservations and a seating chart
Access to the team free of charge
- White-labelling options
- Time slot management and recurring events
- online event links
Integrations with MailChimp, Zapier, and many other services
- open API
We'll ticket it if you dream it.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Calabrio Workforce Management
Yes
Constant Contact
No
Easyflow
No
Facebook
No
Mailchimp
No
Mailercloud
No
Meltano
No
Microsoft Dynamics 365
Yes
Microsoft Outlook
Yes
Oracle Siebel CRM
Yes
Integrations
Calabrio Workforce Management
No
Constant Contact
Yes
Easyflow
Yes
Facebook
Yes
Mailchimp
Yes
Mailercloud
Yes
Meltano
Yes
Microsoft Dynamics 365
No
Microsoft Outlook
No
Oracle Siebel CRM
No
Pricing Details
Upon request
Free Trial
No
Free Version
No
Pricing Details
$0.26/ticket
Pay as you go for $0.65 per ticket or Pre pay for credits reducing per ticket fee to as low as $0.26.
First 5 tickets sold are free.
Free tickets are free.
Charity discounts apply.
First 5 tickets sold are free.
Free tickets are free.
Charity discounts apply.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Qmatic
Founded
1981
Country
Offices in US, NL, FR, DE, ES, UAE. HQ in Sweden.
Website
www.qmatic.com
Vendor Details
Company Name
Ticket Tailor
Founded
2010
Country
United Kingdom
Website
www.tickettailor.com
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
No
Group Scheduling
No
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
No
Recurring Appointments
Yes
Room Booking Management
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Event Check In
Attendee Segmentation
No
Badge Printing
No
Data Import / Export
No
Data Synchronization
No
Guest List Management
No
Guest List Search
No
Lead Capture
No
Multi-Event
No
QR Codes
Yes
Reporting/Analytics
No
Ticketing
Yes
Patient Management
Admissions Management
Yes
Bed Management
No
Discharge Management
No
Historical Reporting
Yes
Patient Flow Management
Yes
Patient Location Tracking
No
Patient Monitoring
Yes
Real Time Reporting
Yes
Waiting Time Tracking
Yes
Patient Scheduling
Analytics/Reporting
Yes
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
Yes
Notifications/Alerts
Yes
Online Scheduling
Yes
Patient Communications
Yes
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
Yes
SMS Messaging
Yes
Queue Management
Appointment Scheduling
Yes
Calendar
Yes
Communication Tools
Yes
Contactless
Yes
Customer Surveys
Yes
Dashboard
Yes
For Banks
Yes
For Government
Yes
For Healthcare
Yes
For Restaurants
No
For Retail
Yes
SMS Marketing
Yes
Supports Multiple Counters
Yes
Virtual Queue
Yes
Registration
Activity Registration
No
Attendance Management
No
Badge Management
No
Calendar Management
No
Class Registration
No
Contact Management
No
Event Registration
No
Form Builder
No
Group Registration
No
Marketing Management
No
Online Registration
No
Onsite Registration
No
Payment Processing
No
Refund Automation
No
Self Check-In
No
Surveys & Feedback
No
Visitor Management
Alerts/Notifications
Yes
Badge Management
No
Document Management
No
ID Scan
Yes
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
No
Watch List
No
Waitlist
Alerts/Notifications
No
Customer Database
No
For Restaurants
No
Prioritization
No
Public Waitlist
No
Reporting & Statistics
No
Self Check-in
No
Waiting Time Tracking
No
Waitlist Status Tracking
No
Product Features
Event Check In
Attendee Segmentation
No
Badge Printing
No
Data Import / Export
Yes
Data Synchronization
No
Guest List Management
Yes
Guest List Search
Yes
Lead Capture
No
Multi-Event
Yes
QR Codes
Yes
Reporting/Analytics
Yes
Ticketing
Yes
Event Management
Attendee Management
Yes
Badge Management
No
Conferences / Conventions
Yes
Exhibit / Vendor Management
No
Gamification
No
Room Block Management
No
Social Media Promotion
Yes
Sponsorship Management
No
Surveys & Feedback
Yes
Ticketing
Yes
Volunteer Management
No
Weddings / Parties
Yes
Event Marketing
Audience Segmentation
No
Campaign Management
No
Email Marketing
No
Event Calendar
Yes
Landing Pages / Web Forms
Yes
Location-Based Marketing
No
Reporting/Analytics
No
Social Media Promotion
No
Surveys & Feedback
No
Website Management
Yes
Registration
Activity Registration
Yes
Attendance Management
Yes
Badge Management
No
Calendar Management
Yes
Class Registration
No
Contact Management
Yes
Event Registration
Yes
Form Builder
Yes
Group Registration
Yes
Marketing Management
No
Online Registration
Yes
Onsite Registration
Yes
Payment Processing
Yes
Refund Automation
Yes
Self Check-In
Yes
Surveys & Feedback
No
Ticketing
Barcode / Ticket Scanning
Yes
Box Office Management
Yes
Concessions Management
Yes
Customer Database
Yes
Event Management
Yes
Fundraising Management
Yes
General Admission
Yes
Kiosk Ticketing
Yes
Mobile Ticketing
Yes
Online Ticketing
Yes
Onsite Ticketing
Yes
POS
No
Print-at-Home
Yes
Reserved Seating
Yes
Season Tickets
Yes
Ticket Brokering
No
VIP & Discount Tickets
Yes
