Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Waiting can be painful for everyone. It creates anxiety for your visitors as they lose control over their time. Your team will feel stressed because they will be responsible for filling out paper forms and answering repetitive questions. They also have to try to provide the best customer service possible in a busy office. Traditional queuing involves visitors checking in at a front desk and filling out a form. Then they wait for their call. It sounds easy enough and has been for many years. But is it the best?
Description
Zuna QMS was established with the aim of clarifying operational disarray by revolutionizing the management of customer flow within organizations. Many enterprises face challenges such as extended queues, erratic wait times, and varying service quality. To address these issues, Zuna QMS created an innovative Queue Management System that optimizes customer experiences from their arrival to the completion of service.
Utilizing cutting-edge Queue Management Software, Zuna QMS integrates intelligent ticketing, real-time queue oversight, digital signage, and smart routing within a cohesive platform. This system enables businesses to effectively handle walk-ins, scheduled appointments, and service desks while offering clients transparent insights into their wait durations.
Targeted at sectors including healthcare, finance, retail, governmental agencies, and service establishments, Zuna QMS not only boosts operational productivity but also diminishes perceived waiting times, ultimately leading to improved customer satisfaction. By streamlining the entire customer journey, the system plays a crucial role in enhancing the overall service experience for both organizations and their clients.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Advanced Kiosks
Founded
2000
Country
United States
Website
www.queuingsoftware.com
Vendor Details
Company Name
Zuna QMS
Founded
2025
Country
United States
Website
zunaqms.com
Product Features
Kiosk
Activity Reservations
Yes
Digital Signature
Yes
License Management
Yes
Onsite Printing
Yes
Remote Access
Yes
Secure Browsing
Yes
Ticket / Order Fulfillment
Yes
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
Yes
Wireless Internet Access
Yes
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No