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Description
Vision is easy to implement and use, featuring a streamlined architecture that minimizes expenses while delivering action-oriented, instantaneous root cause analysis. Its software-based probes possess unlimited scalability across the network, presenting broadcasters, network operators, and content distributors with a cost-effective solution for achieving direct analytical insights at the critical last mile. By elevating content distribution reliability, Vision allows for the monitoring of more points than ever before in real-time, ensuring an unparalleled level of fault tolerance and redundancy through hot-swap backups, load balancing, and clustering. Built for continuous operation, Vision facilitates comprehensive root cause analysis, capturing video of each incident 24/7 and maintaining a time-correlated trend history. When implemented across the entire network, Vision reveals an accurate perspective on channel delivery all the way to the last mile, empowering users to make informed decisions and enhance overall performance. This innovative approach not only strengthens operational efficiency but also significantly improves service quality for end-users.
Description
The OTT Operations hub is designed to oversee performance at scale and enhance Quality of Service (QoS). Thanks to Touchstream's distinctive CDN data-sharing partnerships, identifying the underlying causes of errors can be achieved within minutes. Our comprehensive monitoring solution, VirtualNOC, gathers data from every point in the video delivery process and ensures continuous monitoring around the clock. This capability enables operators to clearly visualize problems and implement corrective actions before they impact viewers. With our real-time, direct data exchange with CDNs, disputes with technology providers are eliminated, allowing everyone to concentrate on the actual issues and resolve them promptly. Operating from anywhere is made possible through the cloud-based VirtualNOC, which connects seamlessly to the internet. This empowers your operations team with the essential visibility tools required for managing their intricate workflows from any location. Additionally, the ability to replay past errors aids in accurately identifying root causes, thereby preventing similar issues in the future and enhancing long-term QoS. By providing operators with complete oversight of their processes, the margins for error are minimized, leading to a more efficient operational workflow. This robust system not only streamlines issue resolution but also fosters a proactive approach to maintaining service quality.
API Access
Has API
API Access
Has API
Integrations
Akamai
Amazon Web Services (AWS)
Fastly
Limelight
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Qligent
Founded
2010
Country
United States
Website
www.qligent.com/products/qligent-vision
Vendor Details
Company Name
Touchstream
Country
Australia
Website
www.touchstream.media/our-solution