Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Upon launching CrossLink, users encounter the prompt “Know More,” which embodies the platform's guiding principle. This philosophy drives CrossLink's mission to empower individuals, whether they are SOC analysts, investigators, or incident responders, to effectively narrate a more comprehensive story about their data. With a few clicks, search results from six interconnected categories of network and actor-centric information deliver essential insights that can be easily compiled and disseminated within an organization. Developed by a team of seasoned analysts with extensive practical experience in threat investigation, CrossLink addresses significant gaps present in the existing marketplace. The data categories encompass an extraordinary variety of actor profiles, communication records, historical Internet registration data, IP reputation, digital currency transactions, and passive DNS telemetry, all of which facilitate rapid investigations into various actors and incidents. Additionally, CrossLink equips users with features to generate alerts and lightweight management options through shareable case folders, enhancing collaborative efforts across teams. Ultimately, CrossLink aims to streamline the investigative process and foster a deeper understanding of the digital landscape.
Description
At ethosIQ, we gather and integrate diverse data from various platforms in real-time. By transforming substantial data into practical insights, ethosIQ puts valuable information right at your fingertips. Experience the limitless possibilities of data by requesting a demonstration. The Customer Engagement Platform (CEP) from ethosIQ compiles interactions and application data from numerous vendors and channels across different systems to form a unified and detailed perspective. This platform helps pinpoint and rectify data integrity challenges across various sources, ensuring consistently valuable reporting insights. Such insights empower your organization to optimize resource management, elevate customer experiences, and strengthen relationships through contact center interactions. Furthermore, the CEP collects both real-time and historical data, presenting a comprehensive narrative of the customer journey in one accessible location, ultimately enhancing strategic decision-making. With ethosIQ, the future of data-driven insights is bright and full of potential.
API Access
Has API
No
API Access
Has API
No
Integrations
Anomali
Yes
Avaya Cloud Office
No
Calabrio Quality Management
No
Check Point CloudGuard
Yes
Continuum PSA
No
Cortex XSOAR
Yes
Genesys Cloud CX
No
Google Cloud Platform
No
MineMeld
Yes
NICE Actimize X-Sight
No
Integrations
Anomali
No
Avaya Cloud Office
Yes
Calabrio Quality Management
Yes
Check Point CloudGuard
No
Continuum PSA
Yes
Cortex XSOAR
No
Genesys Cloud CX
Yes
Google Cloud Platform
Yes
MineMeld
No
NICE Actimize X-Sight
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Qintel
Founded
2009
Country
United States
Website
www.qintel.com/products/crosslink/
Vendor Details
Company Name
ethosIQ
Founded
2009
Country
United States
Website
www.ethosiq.com/customer-engagement-platform/
Product Features
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No