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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Upon launching CrossLink, users encounter the prompt “Know More,” which embodies the platform's guiding principle. This philosophy drives CrossLink's mission to empower individuals, whether they are SOC analysts, investigators, or incident responders, to effectively narrate a more comprehensive story about their data. With a few clicks, search results from six interconnected categories of network and actor-centric information deliver essential insights that can be easily compiled and disseminated within an organization. Developed by a team of seasoned analysts with extensive practical experience in threat investigation, CrossLink addresses significant gaps present in the existing marketplace. The data categories encompass an extraordinary variety of actor profiles, communication records, historical Internet registration data, IP reputation, digital currency transactions, and passive DNS telemetry, all of which facilitate rapid investigations into various actors and incidents. Additionally, CrossLink equips users with features to generate alerts and lightweight management options through shareable case folders, enhancing collaborative efforts across teams. Ultimately, CrossLink aims to streamline the investigative process and foster a deeper understanding of the digital landscape.

Description

At ethosIQ, we gather and integrate diverse data from various platforms in real-time. By transforming substantial data into practical insights, ethosIQ puts valuable information right at your fingertips. Experience the limitless possibilities of data by requesting a demonstration. The Customer Engagement Platform (CEP) from ethosIQ compiles interactions and application data from numerous vendors and channels across different systems to form a unified and detailed perspective. This platform helps pinpoint and rectify data integrity challenges across various sources, ensuring consistently valuable reporting insights. Such insights empower your organization to optimize resource management, elevate customer experiences, and strengthen relationships through contact center interactions. Furthermore, the CEP collects both real-time and historical data, presenting a comprehensive narrative of the customer journey in one accessible location, ultimately enhancing strategic decision-making. With ethosIQ, the future of data-driven insights is bright and full of potential.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Anomali Yes 
Avaya Cloud Office No 
Calabrio Quality Management No 
Check Point CloudGuard Yes 
Continuum PSA No 
Cortex XSOAR Yes 
Genesys Cloud CX No 
Google Cloud Platform No 
MineMeld Yes 
NICE Actimize X-Sight No 
Oracle Cloud Infrastructure No 
Splunk Cloud Platform Yes 
Splunk SOAR Yes 
TheHive Yes 
Tines Yes 
Verint Predictive Modeling No 
Verizon Cloud No 

Integrations

Anomali No 
Avaya Cloud Office Yes 
Calabrio Quality Management Yes 
Check Point CloudGuard No 
Continuum PSA Yes 
Cortex XSOAR No 
Genesys Cloud CX Yes 
Google Cloud Platform Yes 
MineMeld No 
NICE Actimize X-Sight Yes 
Oracle Cloud Infrastructure Yes 
Splunk Cloud Platform No 
Splunk SOAR No 
TheHive No 
Tines No 
Verint Predictive Modeling Yes 
Verizon Cloud Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Qintel

Founded

2009

Country

United States

Website

www.qintel.com/products/crosslink/

Vendor Details

Company Name

ethosIQ

Founded

2009

Country

United States

Website

www.ethosiq.com/customer-engagement-platform/

Product Features

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

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