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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Qatium serves as an open and collaborative tool for water management, providing utilities of all sizes with a comprehensive, interactive, and real-time digital representation of their water systems, allowing operators and planners to efficiently manage, monitor, and optimize their networks in a secure digital framework. Users can create a virtual model of their network using GIS and other data sources, link real-time data feeds such as SCADA or metering, visualize the entire system, detect irregularities, and simulate different scenarios prior to real-world implementation, which aids in reducing leaks and losses while enhancing resilience and service quality. The platform is equipped with functionalities for visualizing networks, alerting users to potential problems, conducting scenario and simulation assessments, and offering a digital water assistant to provide guidance, along with the capability for extensions and integrations through a marketplace and developer tools. Qatium prioritizes a design that is user-friendly, secure, and scalable, empowering utilities to optimize their operations, improve decision-making processes, and foster digital innovation. Ultimately, this tool not only enhances operational efficiency but also contributes to more sustainable water management practices.

Description

Utilmate is a comprehensive cloud-based platform designed for managing utility billing and customer interactions, facilitating the entire process from meter reading to cash collection for various utility services such as electricity, water, gas, and wastewater. This platform enhances the efficiency of meter data handling, billing operations, payment processing, collections, customer communication, and reporting, all within a single, easily adaptable system. Widely recognized and utilized by utility providers, embedded networks, body corporates, residents' associations, property managers, and billing agents in regions including Australia, New Zealand, North America, and the UK, Utilmate not only minimizes manual tasks but also enhances billing precision and elevates the overall customer experience. Its offerings include flexible pricing structures, seamless integrations, customer self-service options, and robust automation capabilities, empowering organizations to grow effectively while ensuring they adhere to changing industry regulations. Additionally, Utilmate’s user-friendly interface and dedicated support further contribute to its reputation as an invaluable resource for utility management.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Buildium No 
Ezidebit No 
GoCardless No 
Google Maps Yes 
JSON Yes 
Square Payments No 
Stripe No 
Xero No 
Zendesk No 

Integrations

Buildium Yes 
Ezidebit Yes 
GoCardless Yes 
Google Maps No 
JSON No 
Square Payments Yes 
Stripe Yes 
Xero Yes 
Zendesk Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$0.60
Utilmate offers flexible, usage-based pricing with Starter, Pro, and Premium plans designed to support utility providers at every stage of growth. Every plan includes a 60-day free trial, with the flexibility to upgrade as your business expands and only pay for the features and capacity you need.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Qatium

Founded

2019

Country

Spain

Website

qatium.com

Vendor Details

Company Name

Utilmate

Founded

2018

Country

New Zealand

Website

www.utilmate.com

Product Features

Utility Management Systems

Billing & Invoicing No 
Cable No 
Customer Management No 
Demand Planning No 
Electricity No 
Natural Gas No 
Plant Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 
Workforce Management No 

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management No 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash No 
Water Yes 
Work Order Management Yes 

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