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features
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support

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Description

Quini delivers real-time sensory and attitude data, analytics, and software solutions tailored for leaders in the wine and restaurant sectors, enhancing their decision-making processes and boosting sales. By organizing in-person, virtual, and both guided and self-guided wine tastings throughout North America and Australia, we leverage our unique Quini wine rating application to gather valuable data. Additionally, we tap into the insights of our extensive network of followers to gain immediate access to consumer opinions. Our advanced algorithms and machine learning capabilities analyze this data to provide essential information tailored to your target audiences and markets. Our innovative technology facilitates both blind tastings, which yield unbiased sensory feedback free from the influence of labels or price points, and regular tastings that offer perspectives on brand expectations and pricing sentiment. This comprehensive approach empowers businesses to make informed choices based on genuine consumer preferences.

Description

With over two decades of experience, we specialize in database management and hospitality, having dedicated our expertise solely to the wine industry, which we deeply understand. Renowned wineries from Napa, Sonoma, and beyond turn to us primarily for our unparalleled live customer service, complemented by the most comprehensive data-driven DTC sales and CRM platform available. We pride ourselves on not outsourcing critical tasks such as data migration, management, training, or development, ensuring that all processes are handled in-house by our dedicated team. As a fully integrated company, our employees work tirelessly to help clients achieve their goals consistently, punctually, and within budget. Our platform is designed to facilitate a seamless delivery of personalized experiences that clients expect, featuring a unified customer record that is accessible across multiple channels, including Tasting Room POS, Mobile app, eCommerce, Wine Club, Email Campaigns, Reservations, and Real-Time Multi-Location inventory. This holistic approach not only enhances customer satisfaction but also streamlines operations for wineries, allowing them to focus on their core business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$450 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Quini

Founded

2012

Country

Canada

Website

quiniwine.com

Vendor Details

Company Name

Missing Link Networks

Website

www.missinglink.net

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication Yes 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Market Research

Benchmarking Yes 
Compensation Management No 
Data Management Yes 
Email / Online Yes 
Face-to-Face No 
Panel Management Yes 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis Yes 
Survey Management Yes 

Marketing Analytics

A/B Testing Yes 
Campaign Management No 
Channel Attribution No 
Customer Journey Mapping Yes 
Dashboard Yes 
Performance Metrics Yes 
Predictive Analytics Yes 
ROI Tracking No 
Social Media Metrics No 
Website Analytics No 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Winery

Barrel Management No 
Billing & Invoicing No 
Cellar Management No 
Inventory Management No 
Order Management No 
Point of Sale (POS) Yes 
Production Tracking No 
Vineyard Management No 
Wine Club Management Yes 

Product Features

Winery

Barrel Management No 
Billing & Invoicing No 
Cellar Management No 
Inventory Management Yes 
Order Management No 
Point of Sale (POS) Yes 
Production Tracking No 
Vineyard Management No 
Wine Club Management Yes 

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