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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

QUALCO Collections & Recoveries (QCR) is an advanced, modular enterprise solution that manages the entire collection process, integrating both internal and external activities seamlessly while functioning as either a component of a banking ecosystem or a fundamental system of record. The platform caters to various categories of non-performing loans and receivables, encompassing both secured and unsecured bank credits as well as outstanding invoices from goods or services rendered, and it addresses every phase of the credit lifecycle, ranging from high-risk performance and initial delinquency stages to legal proceedings and recoveries. With a focus on a proactive, digital-first strategy for debt management, QCR ensures a smooth experience for both customers and users alike. The system simplifies the design of segmentation, strategy, and channel business models, while emphasizing the importance of monitoring automated processes. Additionally, our newly enhanced web interface delivers timely and relevant data, empowering users to allocate and reallocate tasks effectively, all while keeping track of service level agreements and performance metrics. By bridging technology and user experience, QCR not only enhances operational efficiency but also fosters better relationships between creditors and borrowers.

Description

Utilizing specialized software for debt recovery and collections can significantly enhance operational efficiency and minimize expenses compared to conventional techniques and manual procedures. With features like automated batch letters, text messages, and predefined business rules, your collection agents can focus more on engaging with customers. Established workflows guide users through the cash collection process in the most effective manner possible. All generated documents are automatically saved within the account, and there is also the option to attach any incoming correspondence. Additionally, our robust reporting suite offers an in-depth analysis of your collections strategy's performance. You can process single payments or set up automatic recurring payments to fulfill payment promises without needing a card terminal. Furthermore, sending out individual or batch text messages can lead to cost savings while improving response rates compared to traditional communication methods. This innovative approach not only streamlines operations but also maximizes collections efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

QUALCO

Founded

1998

Country

Greece

Website

www.qualco.eu/

Vendor Details

Company Name

Rocket Collector

Country

United States

Website

www.rocketcollector.com

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management Yes 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting Yes 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management Yes 

Product Features

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management No 
Commission Management Yes 
Compliance Management No 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management Yes 

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