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Description
With QBox™, you can gain a comprehensive understanding of your chatbot's behavior and acquire in-depth insights to enhance and expand its capabilities swiftly, ultimately maximizing your return on investment. Improve the accuracy of your chatbot's responses by increasing the number of questions it can answer correctly. Broaden the range of topics your chatbot can handle effectively. Speed up the process of refining your chatbot's performance. Equip trainers with the knowledge needed to make data-driven decisions. Foster collaboration among team members by engaging with various utterances and intents. Validate your concepts and solicit feedback by tagging colleagues for their input. Examine the extent to which each word in an utterance impacts the prediction, enabling a meticulous level of analysis that is crucial for understanding how predictions are made. This functionality allows you to implement changes directly within QBox, enabling rapid evaluation of potential enhancements or regressions before deploying those changes to your provider, which is invaluable for assessing the feasibility of new utterances or corrections. Additionally, the ability to review historical data can provide further context on performance trends over time.
Description
Design chatbots, oversee interactions, and work alongside your team to provide an exceptional customer service journey. Streamline and automate customer interactions while ensuring round-the-clock accessibility. You can develop your own chatbot in just five straightforward steps and boost its availability to 24/7. Deploy your chatbot across your top platforms such as your website, Facebook Messenger, WhatsApp, Twitter, and Telegram! Simply input your content, and the advanced AI handles everything else. Consolidate conversations from various channels into a unified dashboard, allowing your chatbot and human agents to collaborate seamlessly. Eliminate the need to toggle between different applications and browser tabs, thereby enhancing overall efficiency. If your chatbot encounters an unfamiliar question, don't worry—the smart handover feature instantly directs the conversation to the right employee or team, guaranteeing that assistance is always available for your customer. The era of anonymous website visitors is now a thing of the past, as engagement becomes more personalized and interactive. By embracing these tools, businesses can foster deeper connections with their clientele and enhance overall satisfaction.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Gmail
Omi
Salesforce
Telegram
WhatsApp
X (Twitter)
Integrations
Facebook Messenger
Gmail
Omi
Salesforce
Telegram
WhatsApp
X (Twitter)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€19 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
QBox
Country
United Kingdom
Website
qbox.ai/
Vendor Details
Company Name
Watermelon
Founded
2015
Country
Netherlands
Website
watermelon.ai/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking