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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Q-nomy’s Retail Task Management software serves as a centralized solution designed to enhance the productivity of roaming agents on the sales floor by allocating tasks based on customer interactions. In addition, it leverages these customer-triggered events to refine and enhance the content displayed on in-store media channels, including digital signage and printed materials, ultimately improving customer experiences and personalizing marketing strategies. This solution significantly boosts the efficiency of roaming agents while helping to identify high-value customers within the store. By guiding agents towards valuable prospects and increasing their effectiveness at the point of sale, it drives sales growth. Furthermore, the system orchestrates processes across various information systems through task management tools that optimize workflows, enforce business regulations, and ensure that unresolved issues receive the necessary attention. Overall, this comprehensive approach not only streamlines operations but also elevates the standard of customer service provided in retail environments.

Description

The Reflexis platform, which operates in the cloud, offers real-time solutions for store operations, task management, and workforce management, helping retailers to ease the workload of their stores. Additionally, it empowers store associates, allowing them to deliver a cohesive omni-channel shopping experience. Reflexis’ solutions for execution and labor operations can be deployed separately or as part of a comprehensive suite. Retailers benefit from enhanced coordination of corporate planning, efficient workload optimization, effective labor scheduling, and improved communication streams. They are also equipped to monitor performance in real-time and proactively address critical sales and operational metrics by applying proven best practices. The client base of Reflexis includes prominent figures in retail, hospitality, restaurants, and banking sectors. By utilizing cloud technology, Reflexis solutions are compatible with mobile devices, facilitating corporate process streamlining and providing greater visibility for field management. This functionality enables associates to better connect with customers and boost sales effectively. Furthermore, the integration of these solutions fosters a more agile environment for retailers, ensuring they can adapt swiftly to changing market demands.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Q-nomy

Founded

2002

Country

United States

Website

www.qnomy.com

Vendor Details

Company Name

Reflexis Systems

Founded

2001

Country

United States

Website

www.reflexisinc.com

Product Features

Retail Execution

AI / Image Recognition Yes 
Collaboration Tools No 
Data Collection Yes 
Inspection Yes 
Pricing / Placement Optimization Yes 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit Yes 
Workforce Management Yes 

Task Management

Collaboration Yes 
Create Subtasks Yes 
Gamification No 
Gantt Charts Yes 
Mobile Access Yes 
Percent-Complete Tracking Yes 
Progress Tracking Yes 
Recurring Tasks Yes 
Reporting/Analytics Yes 
Spreadsheet View Yes 
Task Board View No 
Task Planning Yes 
Task Scheduling Yes 
Task Tracking Yes 
Time Tracking No 
To-Do List View Yes 

Product Features

Audit

Alerts / Notifications No 
Audit Planning No 
Compliance Management No 
Dashboard No 
Exceptions Management No 
Forms Management No 
Issue Management No 
Mobile Access No 
Multi-Year Planning No 
Risk Assessment No 
Workflow Management No 

Employee Scheduling

Appointment Management No 
Automated Scheduling No 
Calendar Management No 
Employee Database Yes 
Group Scheduling Yes 
Messaging Yes 
Mobile Access Yes 
Payroll Management Yes 
Reporting/Analytics Yes 
Resource Management Yes 
Schedule Distribution Yes 
Scheduling Yes 
Shift Scheduling No 
Shift Swapping Yes 
Time Clock Yes 
Time Tracking Yes 
Vacation / Leave Tracking No 

Retail Execution

AI / Image Recognition No 
Collaboration Tools Yes 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education Yes 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management Yes 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location No 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management No 
eCommerce No 

Time Clock

Biometric Recognition Yes 
Hourly Employee Tracking No 
Messaging Yes 
Mobile Access Yes 
Online Punch Card Yes 
Payroll Management Yes 
Punch card Yes 
Reporting/Analytics Yes 
Salaried Employee Tracking No 
Sick Leave Tracking No 
Vacation / Leave Tracking No 
Workstation Tracking No 

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