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features
design
support

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Description

Our solutions are entirely based on an app, enabling you to oversee lineups effortlessly while your clients check in using their smartphones. You can control the queue by allowing customer check-ins only during business hours, and even pause the queue temporarily, ensuring that those who have already checked in continue to receive service without disrupting their order. Customers benefit from various check-in methods, including app check-in and the option to send a TEXT (SMS) to a designated number for added convenience. They remain informed about their queue position and estimated wait times, and receive notifications when it’s their turn for service. You can efficiently manage multiple kiosks through the same app, directing customers to the appropriate kiosk based on their specific needs. This helps optimize queue flow and allows for parallel service delivery. Additionally, you can gather information about your customers prior to their arrival by defining service categories, enhancing the overall experience from the moment they check in remotely. By leveraging these features, you can significantly improve customer satisfaction and streamline operations.

Description

Waitwhile is a smart scheduling and waitlist platform that helps 20000+ companies break their wait times and create amazing wait experiences. Waitwhile solves all aspects related to queuing, including letting guests check-in online, showing wait times, and keeping everyone updated via SMS and email. You can also integrate with the powerful API. Unlimited use for 100 guests per year.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CloudShow No 
Craft CMS No 
Mailchimp No 
Salesforce No 
Stackreaction No 

Integrations

CloudShow Yes 
Craft CMS Yes 
Mailchimp Yes 
Salesforce Yes 
Stackreaction Yes 

Pricing Details

$37.99 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$59.00/month
Free $0
Up to 100 waitlisted guest parties per month

Starter $59 / month ($49 if billed annually)
Up to 1000 guests per month

Business $159 / month ($129 if billed annually)
Up to 10 000 waitlisted guest parties per month

Enterprise- contact us so we can prepare a tailor-made plan for your organization
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Boolean Array

Founded

2020

Country

Canada

Website

business.qwaits.com

Vendor Details

Company Name

Waitwhile

Founded

2016

Country

United States

Website

waitwhile.com

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Waitlist

Alerts/Notifications Yes 
Customer Database No 
For Restaurants Yes 
Prioritization Yes 
Public Waitlist Yes 
Reporting & Statistics Yes 
Self Check-in Yes 
Waiting Time Tracking Yes 
Waitlist Status Tracking Yes 

Product Features

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management No 
Wait List Management Yes 
Waitstaff Management Yes 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

Alternatives

Alternatives