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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our solutions are entirely based on an app, enabling you to oversee lineups effortlessly while your clients check in using their smartphones. You can control the queue by allowing customer check-ins only during business hours, and even pause the queue temporarily, ensuring that those who have already checked in continue to receive service without disrupting their order. Customers benefit from various check-in methods, including app check-in and the option to send a TEXT (SMS) to a designated number for added convenience. They remain informed about their queue position and estimated wait times, and receive notifications when it’s their turn for service. You can efficiently manage multiple kiosks through the same app, directing customers to the appropriate kiosk based on their specific needs. This helps optimize queue flow and allows for parallel service delivery. Additionally, you can gather information about your customers prior to their arrival by defining service categories, enhancing the overall experience from the moment they check in remotely. By leveraging these features, you can significantly improve customer satisfaction and streamline operations.

Description

Simple Queue is a virtual waiting room solution tailored to handle website traffic surges during peak times for end-users. It seamlessly integrates with CDNs and is compatible with native mobile applications. When Simple Queue is implemented on your website, users who surpass the site's capacity limits are redirected to the queue, where they wait until space becomes available. As slots free up, the system efficiently returns users to the website in an orderly manner, maintaining a balanced flow. You maintain complete oversight of all operational aspects, including user entry rates, overall volume, and pacing. The setup and management process is straightforward, conducted through a user-friendly browser-based self-service console without necessitating backend modifications. Moreover, real-time analytics, tracking, and monitoring features offer essential insights for effective management. This cloud-based software solution allows for an unlimited number of concurrent users, ensuring that management servers remain stable and unburdened even during high-demand periods. Ultimately, Simple Queue enhances user experience while safeguarding your website's performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Simple Servers No 

Integrations

Simple Servers Yes 

Pricing Details

$37.99 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Boolean Array

Founded

2020

Country

Canada

Website

business.qwaits.com

Vendor Details

Company Name

Simple Servers

Country

United Kingdom

Website

www.simpleservers.co.uk/simple-queue

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Waitlist

Alerts/Notifications Yes 
Customer Database No 
For Restaurants Yes 
Prioritization Yes 
Public Waitlist Yes 
Reporting & Statistics Yes 
Self Check-in Yes 
Waiting Time Tracking Yes 
Waitlist Status Tracking Yes 

Product Features

Alternatives

Alternatives

Queue-it Reviews

Queue-it

Queue-it ApS