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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Founded in 2005, Quintetto operates out of Pont Saint Martin in the Aosta Valley, Italy, a region renowned for being the birthplace of major technology giants like Olivetti and Telecom Italia. The company's capacity to deliver cutting-edge solutions in response to significant shifts within various industries has enabled it to secure numerous research grants from both Italian authorities and the European Union over the years. Through persistent research and development efforts, Quintetto has cultivated an impressive portfolio of state-of-the-art technologies, particularly in the realms of real-time multi-device and multi-flow streaming, artificial intelligence, and holographic innovations that facilitate seamless human interaction within the digital landscape. In recognition of its pioneering contributions, Quintetto received the EU Commission Seal of Excellence for Innovation not once, but twice, in 2016 and 2017. Additionally, the firm is integrated into the PoloICT Innovation Hub and is officially recognized as an Innovative SME by Italy’s Ministry of Industry and Innovation, showcasing its commitment to both technological advancement and industry leadership. As a result, Quintetto continues to push boundaries and redefine what is possible in technology today.

Description

Vocally serves as an AI voice receptionist designed specifically for small and medium-sized service enterprises. This innovative solution manages incoming calls around the clock in multiple languages, including Italian, English, and Spanish, while also handling bookings, providing answers from a personalized knowledge base, and directing or escalating calls as necessary. Additionally, it maintains communication through follow-ups via SMS, email, and WhatsApp for enhanced customer engagement. A convenient voice widget allows website visitors to interact with the same AI assistant, ensuring a seamless experience. Each business enjoys its own dedicated tenant featuring tailored prompt tuning, detailed call logs, transcripts, and comprehensive usage analytics. The service is developed by Mandally Technologies S.R.L.S., based in Italy, catering to the unique needs of various industries. With its multifaceted capabilities, Vocally not only streamlines communication but also enhances operational efficiency for its users.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Quintetto

Country

Italy

Website

www.quintetto.it/

Vendor Details

Company Name

Mandally Technologies S.R.L.S.

Country

Italy

Website

vocally.me

Product Features

Digital Signage

Automatic Player Updates No 
Content Scheduling No 
Media Library No 
Multi-Screen Support No 
Remote Deployment No 
Remote Display Management No 
Visual Editor No 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives

ERMES Reviews

ERMES

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