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Average Ratings 0 Ratings
Description
Q-nomy aims to enhance every customer interaction by driving increased sales, boosting customer satisfaction, and enriching the overall experience. We believe that the key to fulfilling this goal lies in offering comprehensive Customer Experience Optimization. This approach customizes the unique journey of each customer through both digital and physical service platforms, aligning with their personal backgrounds, expectations, and specific needs. With Customer Experience Optimization, businesses can simultaneously deepen customer engagement and promote additional products and services, all while ensuring personalized interactions across various channels. Our commitment to realizing this vision is reflected in the ongoing refinement and development of our flagship product, Q-Flow, which we continuously improve to better serve our customers. Through these efforts, we aim to set a new standard in customer experience management.
Description
Queaxis empowers businesses to serve their customers virtually from any location, ensuring a digital connection that enhances accessibility. With various check-in options available, customers can effortlessly connect and interact with service providers to access the services they need. The platform’s integrated signage module, combined with PixlView, opens up exciting avenues for brand promotion. In addition to providing queue information, it can display push advertisements, engaging media content, and informative infotainment material to captivate customers. An advanced web-based agent terminal simplifies the process for service representatives, enabling them to assist customers efficiently. Emote incorporates cutting-edge features such as live chat, call forwarding, and real-time performance indicators, offering several valuable enhancements. Furthermore, it boasts a high degree of dynamism and customization, allowing it to adapt to the specific requirements of your workflow seamlessly. This adaptability ensures that your service delivery remains efficient and responsive to customer needs.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Q-Nomy
Founded
2002
Country
United States
Website
www.qnomy.com/q-flow-solution
Vendor Details
Company Name
Uninand Technologies
Founded
2015
Country
United Arab Emirates
Website
www.uninand.com/queaxis
Product Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue