Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Eliminate the need for your call center by transforming your business into a conversational leader through comprehensive cloud messaging solutions. Ensure your customers receive non-stop support with a 24/7 interactive portal to engage with your services. Implement secure transactional messaging to offer enriched and dynamic experiences while maintaining rigorous data privacy, guiding users towards effective resolutions. Utilize a full-stack platform that incorporates automation, conversational analytics, agent escalations, and self-service options seamlessly. Master the deployment of AI to infuse conversational elements into your brand, significantly enhancing customer satisfaction through exceptional user experiences. Say goodbye to ineffective AI trials and projects that go nowhere—Pypestream clients experience remarkable returns on investment. This approach not only fosters innovation but also demonstrates tangible business benefits. In light of staffing challenges posed by the pandemic, consider leveraging Pypestream's COVID-19 customer care starter packs to enhance your operations and support. Embracing this technology can pave the way for a more resilient and responsive customer service model.
Description
With 24/7 coverage, you can instantly grow, retain, or engage your customer base. It is fully automated so that you can focus on what really matters. True Lark (formerly FrontdeskAI), offers an AI assistant named Sasha. Sasha can respond to missed calls via text and provide quick, compassionate responses 24/7. It's all fully automated so you don’t even have to lift one finger. Technology should match your business model, not vice versa. You have the freedom to organize your business in your own way. Sasha manages your website and can help you answer questions, book classes, appointments, or connect with new clients. Matching clients with the right pricing option, service and voice in your brand's voice will increase revenue and retention.
API Access
Has API
No
API Access
Has API
No
Integrations
Akamai
Yes
Amazon Mechanical Turk
Yes
BigCommerce
Yes
Booker
No
Boulevard
No
Docusign
Yes
Facebook
Yes
Facebook Messenger
Yes
Google Maps
Yes
Innodata
Yes
Integrations
Akamai
No
Amazon Mechanical Turk
No
BigCommerce
No
Booker
Yes
Boulevard
Yes
Docusign
No
Facebook
No
Facebook Messenger
No
Google Maps
No
Innodata
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$199 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Pypestream
Founded
2015
Country
United States
Website
www.pypestream.com
Vendor Details
Company Name
True Lark
Founded
2017
Country
United States
Website
truelark.com
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
Yes
For Sales
Yes
For eCommerce
Yes
Image Recognition
Yes
Machine Learning
Yes
Multi-Language
Yes
Natural Language Processing
Yes
Predictive Analytics
Yes
Process/Workflow Automation
Yes
Rules-Based Automation
Yes
Virtual Personal Assistant (VPA)
Yes
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes
Cloud Communication Platform
Audio / Video Conferencing
No
Call Center
No
Call Recording
No
Call Routing
No
Chat / Messaging
Yes
Fax Management
No
File Sharing
Yes
IVR / Voice Recognition
No
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
Conversational Marketing
Appointment Scheduling
Yes
Audience Segmentation
Yes
Chatbot
Yes
Email Automation
No
Group Messaging
No
Human Handover
Yes
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
Yes
Multi-Channel Communication
Yes
Product Recommendations
Yes
Video Chat
No
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
Yes
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
No
Patient Engagement
Appointment Scheduling
Yes
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
No
Personal Health Record
Yes
Progress Tracking
Yes
Self Management
Yes
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
No
Group Scheduling
Yes
Mobile Access
No
Multi-Location
Yes
Online Booking
No
Online Payments
Yes
Recurring Appointments
Yes
Room Booking Management
Yes
Conversational AI
Code-free Development
Yes
Contextual Guidance
No
For Developers
No
Intent Recognition
Yes
Multi-Languages
No
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
No
Virtual Assistant
Yes
Conversational Marketing
Appointment Scheduling
Yes
Audience Segmentation
No
Chatbot
Yes
Email Automation
Yes
Group Messaging
No
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
Yes
Multi-Channel Communication
No
Product Recommendations
Yes
Video Chat
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
Yes
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
No
Medical Scheduling
Appointment Management
Yes
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
No
Multi-Location
Yes
No-Show Tracking
No
On Call Scheduling
No
Patient Records
No
Patient Scheduling
Yes
Physician Management
No
Recurring Appointments
No
Self Service Portal
No
Staff Scheduling
No
Salon
Appointment Management
No
Booth Rental
No
Client Profiles
Yes
Employee Management
No
Inventory Management
No
Loyalty Program
No
Multi-Location
Yes
Payroll Management
No
Point of Sale (POS)
No
Recurring Appointments
Yes
Scheduling
Alerts/Notifications
No
Appointment Scheduling
Yes
Automated Scheduling
Yes
Calendar Management
No
Class Scheduling
Yes
Employee Scheduling
No
Facility Scheduling
No
Group Scheduling
No
Interview Scheduling
No
Meeting Room Booking
No
Multi-Location
Yes
Online Scheduling
No
Payment Processing
No
Real-time Scheduling
Yes
Reservations
No
Resource Scheduling
No
Room Booking Management
No
Spa
Appointment Management
Yes
Client Management
Yes
Employee Management
No
Inventory Management
No
Loyalty Program
No
Membership Management
No
Online Booking
Yes
Payroll & Commission
No
Point of Sale (POS)
No