Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Instilling Quality is a distinctive quality assurance tool designed to objectively evaluate and score the accuracy and comprehensiveness of follow-up actions on accounts, tailored by user. This tool is part of the Resolution Queue™, a proprietary and customizable workflow software from PwC for managing healthcare accounts receivable (A/R), but it is also available for separate licensing and can function independently based on user requirements. The Instilling Quality software randomly assesses the work done by collection specialists and assigns a numerical score reflecting the thoroughness and completeness of each account. Users can specify the exact criteria necessary for scoring accounts accurately. The quality review process is informed by a user score's rolling average over 90 days. As a result, team members with higher scores face a reduced number of accounts for review, whereas those with lower scores will have more accounts queued to ensure continuous improvement in the review process. This approach not only incentivizes quality work but also systematically enhances the overall efficacy of account management.
Description
Your Sender Score functions similarly to a credit score, assessing the credibility of your email activities instead of your financial reliability; it reflects the overall health of your email marketing efforts. This score ranges from 0 to 100 and serves as an indicator of your sender reputation, revealing how mailbox providers perceive your IP address. Numerous factors influence your sender reputation, including the frequency of spam complaints, the number of emails sent to unknown users, whether your IP is listed on any blacklists, and various other metrics. A Sender Score falling below 70 signifies the necessity to enhance your sender reputation. To gain insight into the standards that mailbox providers employ to decide which senders land in the inbox, consider downloading the Fundamentals of Email Marketing. It’s essential to adhere to industry best practices while continually refining your email strategy. Additionally, to further your understanding of how to develop and maintain a successful email program, you should download the Secrets of Best in Class Senders, which offers valuable tips and strategies. By applying these resources, you can significantly improve your email marketing outcomes.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
PwC
Founded
1998
Country
United Kingdom
Website
www.pwc.com/us/en/products/instilling-quality.html
Vendor Details
Company Name
Sender Score
Founded
2018
Country
United States
Website
www.senderscore.org
Product Features
Product Features
Email Testing
A/B Testing
No
Accessibility Testing
No
DMARC Analytics
No
Deliverability Rates
No
HTML Validation
No
IP Blacklist Checking
No
Improvement Recommendations
No
Pre-Send Email Testing
No
Preview Across Browsers & Devices
No
Reporting / Analytics
No
Sender Reputation Scoring
No
Spam Testing
No