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Description
Pushfy is a specialized Communications Platform as a Service (CPaaS) tailored for iGaming operators. It integrates various communication channels, including SMS, RCS, voice, push notifications, and WhatsApp, allowing operators to promptly validate deposits and bonuses, automatically re-engage players, and provide AI-driven customer support capable of addressing real account inquiries, such as withdrawal statuses, utilizing live data while seamlessly escalating issues to human representatives when necessary. Among its features are OTP messaging with a priority queue, visually appealing RCS cards that include images and verified sender badges, campaign tracking with branded short links, and a robust infrastructure designed for high-volume, real-time messaging on a large scale. This comprehensive approach not only enhances player engagement but also streamlines communication processes for operators.
Description
Smart Alerts serves as an operational intelligence platform in real-time, specifically tailored for iGaming operators. It provides immediate and actionable updates regarding essential incidents such as unsuccessful deposits, malfunctioning sign-up processes, significant player activity, major wins, withdrawals, and domain blacklisting. Users can customize alerts based on key performance indicators (KPIs), and notifications are sent straight to your team via platforms like Telegram, with integration for Slack and Teams coming soon. The User Management Portal allows for quick configuration and grants operators complete authority over alert parameters, communication methods, and brand-specific settings. By identifying problems as they arise, Smart Alerts empowers casino and sportsbook teams to minimize downtime, safeguard revenue, maintain compliance, and enhance the player experience—all without the need for additional staffing. This solution ultimately streamlines operations and ensures that teams can focus on delivering exceptional service to their customers.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$990
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Pushfy
Country
Brazil
Website
pushfy.com
Vendor Details
Company Name
Smart Alerts
Founded
2024
Country
Malta
Website
smartalerts.io