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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Notifications that work. Beams is a hosted push notification API that developers can use to get critical transactional information every time. You can notify users with confidence. Your Android and iOS apps will receive real-time notifications and transparency. Expert notification delivery across devices and locations enables you to instantly reach users. You can trigger notifications automatically for every event in your app by using one function. We have delivered over 18 trillion messages to thousands of apps. Discover how Pusher customers use real-time infrastructure to delight users. With Debug Console and Insights, you can debug your implementation and monitor your delivery health. We manage and host your entire device token lifecycle.

Description

This Communications Platform as a Service (CPaaS), equipped with an API and low-code capabilities, is tailored to assist enterprises in minimizing expenses, simplifying processes, and expediting IT initiatives. Users can quickly design and automate customer journeys using an intuitive drag-and-drop editor filled with robust building blocks (nodes). Transitioning to low-code development can significantly shorten the time required to launch new applications and customer journeys. The platform allows for the seamless consumption of events from current systems to initiate customer communication workflows. It enables the integration of customer interactions with backend systems, facilitating comprehensive automation from start to finish. Users can effortlessly test, deploy, and make iterative adjustments to workflows within a secure and scalable serverless framework. Additionally, the platform boasts a rich array of communication APIs and SDKs, including options for SMS, voice, push notifications, RCS, WhatsApp, and video, allowing businesses to connect with customers on their chosen channels. This flexibility not only enhances customer engagement but also streamlines operational efficiency across various platforms.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BasicOps No 
Cal ID No 
NiCE CXone Mpower No 
Pipedream Yes 
Recall.ai No 
Rootly No 
Salesforce Agentforce Service No 
ServiceNow No 
Stackreaction No 
Webex Campaign No 
Webex Engage No 
Webex Notify No 
WhatsApp No 
Worksuite Yes 
Zendesk No 
toby No 

Integrations

BasicOps Yes 
Cal ID Yes 
NiCE CXone Mpower Yes 
Pipedream No 
Recall.ai Yes 
Rootly Yes 
Salesforce Agentforce Service Yes 
ServiceNow Yes 
Stackreaction Yes 
Webex Campaign Yes 
Webex Engage Yes 
Webex Notify Yes 
WhatsApp Yes 
Worksuite No 
Zendesk Yes 
toby Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Pusher

Country

United Kingdom

Website

pusher.com/beams

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

imimobile.com/products/webex-connect

Product Features

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition No 

Mobile App Development

Access Controls / Permissions No 
Any App Development Language No 
Collaboration Tools No 
Compatibility Testing No 
Data Modeling No 
Debugging No 
Drag and Drop Editor No 
Enterprise Mobility (EMM/MAM) No 
FaceID and TouchID No 
For Consumer Apps No 
For Enterprise Apps No 
Integration Options No 
Mobile App Security No 
Multi-Factor Authentication (MFA) No 
Multiple Apps from Same Base No 
No Dependencies No 
No-Code No 
Reporting / Analytics No 
Single Sign-On (SSO) No 
Source Control No 
Visual Editor No 

Push Notifications

A/B Testing No 
Analytics No 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications No 
Notification Scheduling No 
Visual Notifications No 
Web Notifications No 

Product Features

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition No 

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration No 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback No 
Templates No 

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