Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
PushFeedback is an intuitive feedback widget platform aimed at assisting teams in gathering, visualizing, and interpreting user feedback straight from their documentation sites. This tool allows organizations to integrate a customizable widget into their documentation, enabling users to report confusion, omissions, or malfunctions, which offers teams valuable insights into the quality and usability of their content. With the option for visual feedback through screenshots, users can pinpoint exact issues and annotate specific elements, which removes any uncertainty from their comments and simplifies the diagnosis of problems. The platform features real-time analytics dashboards that reveal trends in feedback, sentiment analysis, and identify which pages receive the most negative reactions, thus empowering teams to prioritize revisions based on authentic user experiences. Additionally, the integrated AI Reports function automatically processes feedback at scale, providing organized summaries, recurring themes, and actionable suggestions, thereby alleviating the need for tedious manual reviews of extensive comments. By streamlining the feedback process, PushFeedback enhances the efficiency of teams striving to improve their documentation.
Description
Record is the best tool to collect, investigate, and analyze user issues. Record is a collection of tools that are designed for customer-facing teams and R&D teams. It solves user problems in minutes and relies on only small, effective tier-1 support.
API Access
Has API
No
API Access
Has API
No
Integrations
CSS
Yes
Docusaurus
Yes
Gatsby
Yes
Hugo
Yes
Intercom
No
JavaScript
Yes
Jekyll
Yes
Jira
Yes
Layout
Yes
MadCap Flare
Yes
Integrations
CSS
No
Docusaurus
No
Gatsby
No
Hugo
No
Intercom
Yes
JavaScript
No
Jekyll
No
Jira
No
Layout
No
MadCap Flare
No
Pricing Details
$24 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
PushFeedback
Country
United States
Website
pushfeedback.com
Vendor Details
Company Name
Record
Founded
2022
Country
Israel
Website
torecord.it
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
No
Remote Control
No
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
No
Surveys & Feedback
No