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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

PureSpectrum provides a comprehensive market research and insights platform designed to simplify the work of researchers. With a commitment to prioritizing our clients, we consistently strive to enhance the standards of market research technology and data quality. In an ever-evolving economy, we recognize the necessity of agile research to keep pace with emerging trends, consumer opinions, and shifting markets. The PureSpectrum Marketplace Platform features the leading fielding dashboard in the industry, offering a connection to a diverse marketplace of integrated panels. You can create, launch, and manage surveys swiftly, allowing you to easily connect with your desired target markets and audiences. Notably, PureSpectrum has pioneered the first and only respondent-level scoring mechanism, PureScore™, which establishes a new benchmark for data quality. By harnessing the power of the PureSpectrum Sample Marketplace Platform, you can enhance your market research with superior insights that drive informed decision-making. This dedication to innovation positions us uniquely in the market, ensuring that we remain a trusted partner for researchers everywhere.

Description

At ethosIQ, we gather and integrate diverse data from various platforms in real-time. By transforming substantial data into practical insights, ethosIQ puts valuable information right at your fingertips. Experience the limitless possibilities of data by requesting a demonstration. The Customer Engagement Platform (CEP) from ethosIQ compiles interactions and application data from numerous vendors and channels across different systems to form a unified and detailed perspective. This platform helps pinpoint and rectify data integrity challenges across various sources, ensuring consistently valuable reporting insights. Such insights empower your organization to optimize resource management, elevate customer experiences, and strengthen relationships through contact center interactions. Furthermore, the CEP collects both real-time and historical data, presenting a comprehensive narrative of the customer journey in one accessible location, ultimately enhancing strategic decision-making. With ethosIQ, the future of data-driven insights is bright and full of potential.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avaya Cloud Office No 
Calabrio Quality Management No 
Continuum PSA No 
Genesys Cloud CX No 
Google Cloud Platform No 
NICE Actimize X-Sight No 
Optimal Workshop Yes 
Oracle Cloud Infrastructure No 
Verint Predictive Modeling No 
Verizon Cloud No 

Integrations

Avaya Cloud Office Yes 
Calabrio Quality Management Yes 
Continuum PSA Yes 
Genesys Cloud CX Yes 
Google Cloud Platform Yes 
NICE Actimize X-Sight Yes 
Optimal Workshop No 
Oracle Cloud Infrastructure Yes 
Verint Predictive Modeling Yes 
Verizon Cloud Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

PureSpectrum

Founded

2015

Country

United States

Website

www.purespectrum.com

Vendor Details

Company Name

ethosIQ

Founded

2009

Country

United States

Website

www.ethosiq.com/customer-engagement-platform/

Product Features

Market Research

Benchmarking Yes 
Compensation Management Yes 
Data Management Yes 
Email / Online Yes 
Face-to-Face No 
Panel Management Yes 
Paper-Based No 
Phone-Based No 
Sample Management Yes 
Statistical Analysis Yes 
Survey Management Yes 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

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