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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Pulse CRM is a specialized system created for managing customer relationships and portfolio oversight, tailored for independent sales organizations and payment-processing companies, effectively overseeing the entire merchant journey from acquiring leads and submitting applications to underwriting, onboarding, residual payments, and analyzing portfolios. It facilitates automated merchant onboarding across various ISOs and includes integrated risk assessment and underwriting tools that help expedite the approval process. Features for tracking and reporting residuals are specifically designed to align with payment service operations, complemented by comprehensive dashboard analytics that track both agent and merchant performance. Additionally, it provides a centralized approach to workflow automation, enhances document management processes, and incorporates compliance checks, enabling users to move away from cumbersome spreadsheets and multiple separate systems in favor of a cohesive solution that increases efficiency. This innovative tool ultimately empowers organizations to optimize their operational capabilities while improving customer satisfaction.

Description

SCALE MCA is a cloud-based CRM platform that offers a white-labeled solution tailored for independent sales organizations and brokers operating in the merchant cash advance sector. This system incorporates merchant data management, e-signature integrated digital applications, and streamlined workflows for direct lender submissions, all while automating follow-ups to enhance deal closure efficiency and minimize manual tasks. It allows for custom API integrations with various lead providers and third-party applications, ensures robust enterprise-level security through features like two-factor authentication, JWT authentication, encrypted data storage, and role-based access controls, and delivers comprehensive analytics and reporting on merchant performance and funding patterns. Additionally, the platform's white-label feature empowers businesses to brand it as their own, facilitating a quick launch that allows them to oversee leads, applications, communications, and portfolios seamlessly within a single integrated environment. This holistic approach not only enhances operational efficiency but also strengthens client relationships by providing valuable insights and improved service delivery.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$299 per month
Free Trial No 
Free Version Yes 

Pricing Details

$69 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Pulse CRM

Country

United States

Website

pulsecrm.com

Vendor Details

Company Name

SCALE MCA

Country

United States

Website

www.scalemca.com

Product Features

Product Features

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