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Description
When customers interact with your listings, PulsarAI seamlessly manages the dialogue. This intelligent system automates communications via email and SMS, steering the conversation towards a specific objective: securing an appointment. Pulsar is equipped to comprehend customer inquiries about various aspects, such as pricing and features, thanks to its integration with your current systems. It effectively handles multiple questions in a back-and-forth exchange while persistently working to arrange a meeting. If leads remain unconverted, it strategically follows up until those customers are re-engaged. Each follow-up plan is customized for individual customers. When a lead is received from any channel, Pulsar analyzes the inquiry, crafts a response using real-time inventory information, and promptly replies to the customer. By providing immediate answers to every lead, Pulsar fosters ongoing dialogue, ultimately facilitating the transition into scheduled appointments. Additionally, all appointments, calls, and follow-ups are automatically organized within the CRM, and notifications are dispatched to the dealership team to ensure everyone is informed. This streamlined process significantly enhances customer engagement and optimizes lead conversion efforts.
Description
Introducing Zia, your intelligent assistant designed to enhance your business operations. Whether you need to gather customer insights, draft documents, or check sales figures, Zia tirelessly streamlines your workflow. Requesting report generation is a breeze; for instance, if you ask, "show me support tickets by channel this month," Zia can instantly create a bar chart for you. The next time you're sifting through a spreadsheet, simply prompt Zia to produce a chart or a pivot table. Utilizing advanced natural language processing, Zia comprehends your requests efficiently. She also analyzes the sentiment and context of incoming support tickets, categorizing them appropriately to ensure they reach the correct team member. By identifying trends, Zia is equipped to notify you of any irregularities as they arise. When you search for a customer, Zia presents a comprehensive view of every interaction, including emails, support requests, deals, and relevant documents or presentations. You can even respond to messages or update information directly from the search results, making your tasks even more manageable. With Zia by your side, you can focus on what truly matters: growing your business and enhancing customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Zoho CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pulsar AI
Founded
2019
Country
United States
Website
pulsar.ai/
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/zia/