Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ProxiGuard, a Real Time Guard Monitoring System, is designed to increase the efficiency of security companies while also giving them the opportunity to improve their services through technology. ProxiGuard is a smart guard system solution that combines all the essential features. ProxiGuard's guard tour system frees officers from tedious tasks such as filling out paper reports or calling the Monitoring Center repeatedly, which can cause confusion and misunderstandings. The entire procedure is outlined in clear guidelines and easy steps to follow. Officers and guards can quickly send incidents reports and implement patrols using the latest technology. There is no need for hardware infrastructure or software installation.
Description
TalaGuard Pro serves as a desktop assistant for Windows, tailored specifically for call center agents by offering immediate assistance during customer interactions. Users can access suggested replies from the team's knowledge base by hitting F1, or utilize F3 to inquire about policy-related questions answered directly from its documentation. Upon concluding each call, TalaGuard Pro automatically compiles a structured summary of the conversation.
Leaders and quality assurance personnel have the ability to examine call records, QMS ratings, coaching feedback, and the option for automated quality assessments. Administrators can configure system settings through a hierarchy based on user roles. To ensure privacy, customer information can be obscured prior to being processed by the AI, and teams have the flexibility to implement their own AI key.
Developed by a previous call center representative, TalaGuard Pro incorporates hotkeys and concise responses during calls. Its features encompass Help Me, Policy Chat, automated call notes, QMS evaluation, templates from the industry knowledge base, and capabilities for transcribing meetings. An accessible browser demo is available without any sign-up requirements, and subscription plans offer a 14-day free trial that does not necessitate a credit card for activation. Additionally, the platform continuously evolves to meet the dynamic needs of the call center environment.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Claude
No
Pricing Details
$39 per month
Free Trial
No
Free Version
No
Pricing Details
$20/user/month
Solo is $25/month flat for one agent. Starter is $25/seat/month for 3–10 agents; Growth is $20/seat/month for 11–50 agents. Rates are billed monthly; Enterprise pricing is custom. All plans include a 14-day free trial with no credit card required. Annual billing is offered with two months free.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ProxiGuard
Website
www.proxiguard.com
Vendor Details
Company Name
TALAGUARD SOFTWARE DEVELOPMENT SERVICE
Founded
2026
Country
Philippines
Website
talaguard.pro
Product Features
Physical Security
Checkpoint Tracking
Yes
Customer Management
No
Data Collection
No
Event Management
Yes
Incident Management
Yes
Investigation Management
No
Multiple Alarm Queues
No