Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Prowyser is an innovative, cloud-based software solution designed specifically for field service management tailored to repair and home-service sectors, such as plumbing, heating, electrical, locksmithing, and multi-trade contractors. This platform streamlines the process by integrating customer requests and work orders from insurers or property managers into shared job files, facilitating efficient office scheduling, technician assignments, maintenance visits, and customer record management. Field teams benefit from a mobile application that allows them to access their daily tasks, document their work, attach images, fill out intervention reports, and gather signatures; notably, these field operations can be executed offline and will sync automatically once internet connectivity is restored. Additionally, Prowyser offers functionalities for estimates, invoicing, payment tracking, reminders, and accounting exports, while also enabling synchronization with Pennylane. The software seamlessly integrates with popular services like Google Calendar, Gmail, and Outlook, enhancing workflows and collaboration through assistance networks. Ultimately, Prowyser is delivered as a web-based service, complemented by mobile applications specifically designed for field technicians, ensuring they have all the necessary tools at their fingertips. This comprehensive approach not only simplifies field service management but also boosts productivity and customer satisfaction.
Description
At Service Proz, our goal is "to equip service-driven companies with a comprehensive, high-quality workforce management and customer care solution." The aim of Service Proz is "to deliver practical, efficient, reliable, and logical software that enhances the operational productivity of home service enterprises." With the advent of Cloud-based, on-demand service management software, the entire organization is interconnected 24/7, enabling access to vital information from anywhere in the world. This constant availability eliminates any potential for disputes or miscommunication. The Office Manager can oversee the complete landscape of the business, including daily work orders, scheduling, customer appointments, and invoicing. Meanwhile, the Dispatch team can monitor the planned schedule, track its current status, and respond quickly to any changes that arise. Field Technicians can access their scheduled tasks and all pertinent information directly on their smartphones or tablets, which streamlines their workflow. This seamless integration of technology results in improved overall efficiency and service delivery.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Gmail
Yes
Google Calendar
Yes
Microsoft Outlook
Yes
Pennylane
Yes
Integrations
Gmail
No
Google Calendar
No
Microsoft Outlook
No
Pennylane
No
Pricing Details
€89/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Groupe MEGVA
Founded
2019
Country
France
Website
prowyser.com
Vendor Details
Company Name
Service Proz
Country
United States
Website
www.serviceproz.net
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Alternatives
No Alternatives