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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Providertech’s text messaging solution, equipped with built-in HIPAA compliance, enhances operational efficiency while optimizing the care experience for patients. This secure, two-way messaging platform simplifies communications with patients, allowing for real-time connectivity between healthcare providers and their patients. By utilizing this method, you can reduce the volume of incoming calls, increase overall operational efficiency, and significantly improve patient care outcomes. Maintain ongoing communication through secure text messaging to bridge gaps in patient care and ensure clear exchanges between visits. This solution aids in guiding patients through the intricacies of the healthcare system and facilitates discussions about population-based care. Routine inquiries can be addressed without the need for phone calls, as patients receive your messages or invitations directly via text. With the ability to send photos, videos, and documents securely, you can more effectively communicate important information. Furthermore, your patients do not need to download any applications to access this service, making it incredibly user-friendly. Ultimately, this innovative approach fosters a more connected healthcare environment, enhancing both provider and patient experiences.

Description

The aTouchAway platform significantly enhances patient outcomes by facilitating virtual communication, remote monitoring, care plan management, and streamlined clinical workflows. It allows seamless interaction among patients, caregivers, and care team members through a secure platform that supports video conferencing, messaging, and group chats. Users can engage in two-way video calls, with the option to bring in an additional participant for comprehensive discussions. Even patients who struggle with technology can easily initiate a video call with just one touch. Secure text messaging enables communication between members of the care circle or within group chats, all while ensuring that conversations are encrypted to protect sensitive health information. Users can also share images, videos, and documents as attachments in their messages or group discussions, with files being temporarily stored and automatically expiring after 72 hours to maintain confidentiality. This multi-faceted approach not only improves access to care but also fosters a more connected healthcare experience for all involved.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Microsoft Azure Yes 
athenahealth Population Health Yes 

Integrations

Microsoft 365 No 
Microsoft Azure No 
athenahealth Population Health No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$15 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Providertech

Country

United States

Website

www.providertech.com/hipaa-compliant-texting/

Vendor Details

Company Name

Aetonix Systems

Founded

2014

Country

Canada

Website

aetonix.com/platform/

Product Features

Appointment Reminder

Appointment Scheduling No 
Calendar Management No 
Call Reminders No 
Email Reminders No 
Online Booking No 
Payment Reminders No 
Recurring Appointments No 
Rescheduling No 
SMS Messaging No 
Two-Way Messaging No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Product Features

Home Health Care

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Employee Tracking No 
Medication Database Yes 
Patient Intake Yes 
Scheduling Yes 
Time / Task Reporting Yes 

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