Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Proptor is a cloud-based platform for managing operations that aims to enhance facility management by converting inspections, audits, asset oversight, and preventive maintenance into digital formats. It features a mobile-oriented approach, allowing teams to conduct inspections and audits while capturing standardized data and documentation of completed work, which can be easily exported into reports that meet compliance standards. The platform encompasses various functionalities, including a ticket management system for addressing complaints and issues, asset management that provides thorough histories and specifics of individual assets, and a preventive maintenance scheduling tool that automates maintenance tasks and monitors their execution. Additionally, Proptor offers features like inventory management, meter data logging, collection of customer feedback, training modules for teams, and analytics that facilitate informed decision-making based on data insights. The software can be accessed through web browsers and provides mobile applications that are compatible with both iOS and Android devices, ensuring a user-friendly experience and adaptability for various operational needs. Ultimately, Proptor is designed to optimize efficiency and operational effectiveness in facility management.
Description
Eeedo Desk offers a comprehensive omnichannel customer service platform that integrates various communication methods into one cohesive tool. This innovative software is designed for efficient management of customer service and complaints across all channels. Additionally, it allows users to track maintenance data for vehicles, rolling stock, and various equipment through a cloud-based fleet maintenance system. With our solution, you can effectively manage customer service tickets and address complaints by receiving submissions from email, call center tools, your website, and social media platforms. If more information is required, customer service representatives can seamlessly delegate tasks to the appropriate individuals within your organization. By utilizing our cloud-based software, you can enhance the speed and quality of your customer service, ultimately leading to improved satisfaction and loyalty. In today's fast-paced environment, having a reliable system like Eeedo Desk is crucial for staying ahead of customer expectations.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Sheets
No
Microsoft Excel
No
Pricing Details
Free
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Proptor
Founded
2018
Country
India
Website
www.proptorapp.com
Vendor Details
Company Name
eeedo
Founded
2010
Country
Finland
Website
eee.do/
Product Features
CMMS
Asset Tracking
No
Calibration Management
No
Inventory Control
No
Key & Lock Management
No
Mobile Access
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
Social Networking
Activity / News Feed
Yes
Advertising Management
Yes
Blogs
Yes
Data Security
Yes
Event Management
Yes
Group Management
Yes
Media Library
Yes
Privacy Options
Yes
Real-time Chat
Yes
Social Media Integration
Yes
Social Media Tagging
Yes
User Profiles
Yes