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Description
Property Meld is smart maintenance coordination. Our intelligent maintenance hub connects all your key players in one place, resulting in a positive maintenance experience. Our solution offers smart responses, central scheduling and tracking, as well as troubleshooting in just two clicks.
Variables that affect maintenance can have a significant impact on your bottom line. Our partners have seen a 60% drop in the time they spend on maintenance coordination. Our smart responses resulted in a 75% drop in maintenance calls volume.
Our partners can track their performance metrics to ensure maximum ROI. To maximize your assets and analyze profitability, it is important to identify workflow and load balance. Smart maintenance coordination is a must when 46 percent of residents state that inefficient maintenance procedures are the main reason they did not renew their lease.
Description
TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Propertyware
No
Rent Manager
No
Pricing Details
$1.60/unit per month
Includes all features and capabilities that Property Meld provides.
Free Trial
No
Free Version
No
Pricing Details
$0
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Property Meld
Founded
2017
Country
United States
Website
www.propertymeld.com
Vendor Details
Company Name
TapHero
Country
United States
Website
taphero.com
Product Features
Real Estate Property Management
Billing & Invoicing
No
Commercial Properties
No
Contact Management
No
Credit Check
No
Expense Management
No
Insurance Management
No
Landlord Database
No
Late Fee Calculation
No
Lease Management
No
Maintenance Management
Yes
Owner Portal
Yes
Payment Processing
No
Portfolio Management
No
Rent Tracking
No
Residential Properties
Yes
Tax Management
No
Tenant Database
No
Tenant Portal
Yes
Vacancy Tracking
No
Website Management
No
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
No
Owner Portal
Yes
Tax Management
No
Tenant Management
No
Tenant Portal
Yes
Tenant Screening
No
Vacancy Tracking
Yes
Website Management
No
Product Features
HOA
Calendar Management
No
Committee Management
No
Document Management
No
Event Management
No
Member Communities
No
Member Directory
No
Online Payment Processing
No
Property Database
No
Website Management
No
Work Order Management
No
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
No
Owner Portal
No
Tax Management
No
Tenant Management
No
Tenant Portal
No
Tenant Screening
No
Vacancy Tracking
No
Website Management
No
