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Description
Property Genie utilizes Microsoft Smart Client Technology, an advanced development framework that removes the reliance on traditional web browsers like Internet Explorer for web applications. This smart client application requires a one-time installation on each computer, netbook, or laptop, and subsequently updates itself automatically whenever new versions or service packs are released. This approach minimizes data traffic between users and the server, leading to quicker navigation and a more resilient interface that preserves data even when internet connectivity is temporarily lost, such as during intermittent wireless interruptions. While this technology is appealing to tech enthusiasts, users appreciate the practical advantages it brings to their daily operations, including enhanced response times and a more reliable overall experience. Designed by property managers specifically for their peers, Property Genie provides the most comprehensive residential property management software available today, making it a top choice in the market. With its user-centered design and efficient performance, Property Genie continues to stand out among its competitors.
Description
Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Ace Cloud Hosting
Yes
Freshdesk
No
Intercom
No
Microsoft Dynamics 365
No
Salesforce
No
Zendesk
No
Zendesk Chat
No
Integrations
Ace Cloud Hosting
No
Freshdesk
Yes
Intercom
Yes
Microsoft Dynamics 365
Yes
Salesforce
Yes
Zendesk
Yes
Zendesk Chat
Yes
Pricing Details
$80.00/month
Free Trial
Yes
Free Version
No
Pricing Details
$199 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Property Genie
Country
United States
Website
property-genie.com
Vendor Details
Company Name
TypeGenie
Founded
2015
Country
United Kingdom
Website
www.typegenie.net
Product Features
Real Estate Property Management
Billing & Invoicing
Yes
Commercial Properties
No
Contact Management
Yes
Credit Check
No
Expense Management
Yes
Insurance Management
Yes
Landlord Database
Yes
Late Fee Calculation
Yes
Lease Management
Yes
Maintenance Management
Yes
Owner Portal
Yes
Payment Processing
Yes
Portfolio Management
Yes
Rent Tracking
Yes
Residential Properties
Yes
Tax Management
Yes
Tenant Database
Yes
Tenant Portal
Yes
Vacancy Tracking
Yes
Website Management
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
