Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Social Discover actively monitors the social media landscape to identify counterfeit accounts linked to your brand. With just a few simple clicks, you can quickly assess the number of branded profiles that exist across various social platforms. This tool continuously searches for new accounts using your specified search criteria, ensuring you are promptly informed if anyone tries to impersonate your brand for illicit purposes. This enables you to take swift action to safeguard your brand's integrity. Additionally, Social Discover allows for straightforward categorization of each fraudulent social media account you encounter. You can utilize predefined categories such as corporate, product, competitor, and fraudulent, or create custom labels that suit your needs. After categorizing these accounts, you can effectively visualize and manage your social media presence according to these classifications. Furthermore, Social Discover not only uncovers fake accounts but also identifies potential security and compliance risks that could threaten your organization, helping you maintain a secure online environment. By leveraging this tool, you can ensure that your brand’s reputation remains intact in the digital sphere.
Description
Explore our comprehensive social media solution to elevate your customer experience on social platforms. Designed to seamlessly integrate into your omnichannel strategy, we foster engagement with your audience across all social media networks. By addressing your community's concerns directly on social platforms, you demonstrate your brand's commitment to their needs. Tune into the sentiments of your audience and strengthen connections to boost overall engagement levels. Forge meaningful relationships with your customers, transforming casual social media followers into passionate advocates for your brand. Amplify your brand's presence on social media while guiding users effectively through their customer journey. We provide services including assessment, recruitment, tool setup, and training. After implementing our tailored solutions, including processes, tools, metrics, and training, we establish a robust and effective social media community management system that drives results. With our support, you can not only manage your online presence but also enhance the overall customer experience and loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Proofpoint
Founded
2002
Country
United States
Website
www.proofpoint.com/us/products/social-discover
Vendor Details
Company Name
Teleperformance
Founded
1978
Country
France
Website
www.teleperformance.com/en-us/services/social-media
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
Yes
Reporting/Analytics
Yes
Social Media Monitoring
Yes
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No