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features
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support

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Description

Utilize Promoter Ninja for NPS to distribute Net Promoter Score (NPS) surveys to your clients and gather their feedback efficiently. This platform allows for segmented analysis with a single interaction, simplifying the process of understanding customer insights. Additionally, Promoter Ninja for NPS supports sending surveys in various languages, catering to a diverse customer base. By leveraging these features, businesses can enhance their customer engagement and improve overall satisfaction.

Description

Our goal is to empower customers by giving them a platform to express their opinions, enabling companies to enhance their service offerings. We aspire to be the premier provider of satisfaction surveys, distinguished by the highest response rates achieved through user-friendly technology and engaging formats. Our vision is to establish ourselves as the leading satisfaction survey platform for businesses, streamlining implementation, minimizing manual tasks, and simplifying access to gathered insights. We are dedicated to our organization, our colleagues, and our clients. We prioritize resource efficiency by maintaining simplicity and avoiding unnecessary extravagance. We believe in the self-development of individuals, particularly through work-based education, which is essential for the ongoing survival, growth, and longevity of our organization. We foster an entrepreneurial spirit to drive continuous enhancements in our products, internal processes, and workplace atmosphere. Our focus remains on achieving results that contribute value to the organization while actively monitoring the progress of key performance indicators. This allows us to identify areas for improvement and benchmark our various units and operations against one another for better performance. Ultimately, our commitment to innovation and excellence positions us as a leader in the industry, ensuring lasting success.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

SendGrid Yes 
Slack Yes 

Integrations

SendGrid No 
Slack No 

Pricing Details

$10.00/month
Starting Price $12.31/month 1,000 surveys
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Hoshinplan Strategy

Founded

2015

Country

Spain

Website

www.promoter.ninja/

Vendor Details

Company Name

SoluCX

Country

Brazil

Website

solucx.com.br/

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

NPS

Alternatives

Alternatives