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Description

Utilize Promoter Ninja for NPS to distribute Net Promoter Score (NPS) surveys to your clients and gather their feedback efficiently. This platform allows for segmented analysis with a single interaction, simplifying the process of understanding customer insights. Additionally, Promoter Ninja for NPS supports sending surveys in various languages, catering to a diverse customer base. By leveraging these features, businesses can enhance their customer engagement and improve overall satisfaction.

Description

SatisMeter can identify unhappy customers via email, mobile apps, and web. SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners. The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities. Segment.com makes it easy to add the survey to your existing application. We handle all the targeting.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Chattermill No 
Cloudflare No 
Customer.io No 
Desktop.com No 
Drift No 
Easyflow No 
HubSpot CRM No 
HubSpot Customer Platform No 
Planhat No 
Prodsight No 
Rambox No 
Salesmachine No 
Segment No 
Shopify No 
Shopify Plus No 
Startdeliver No 
Zapier No 
dotdigital Engagement Cloud No 
sensedata No 

Integrations

Slack Yes 
Chattermill Yes 
Cloudflare Yes 
Customer.io Yes 
Desktop.com Yes 
Drift Yes 
Easyflow Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Planhat Yes 
Prodsight Yes 
Rambox Yes 
Salesmachine Yes 
Segment Yes 
Shopify Yes 
Shopify Plus Yes 
Startdeliver Yes 
Zapier Yes 
dotdigital Engagement Cloud Yes 
sensedata Yes 

Pricing Details

$10.00/month
Starting Price $12.31/month 1,000 surveys
Free Trial Yes 
Free Version No 

Pricing Details

$49.00/month
SatisMeter pricing is base on the number of gathered responses
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hoshinplan Strategy

Founded

2015

Country

Spain

Website

www.promoter.ninja/

Vendor Details

Company Name

SatisMeter

Founded

2015

Country

Czech Republic

Website

www.satismeter.com

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

Forms Automation

Approval Process Control No 
Archiving & Retention Yes 
Collaboration Yes 
Document Indexing No 
Drag & Drop Yes 
Full Text Search Yes 
Remote Document Access Yes 
Rules-Based Workflow No 
Text Editing Yes 
Version Control No 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library No 
Site Intercept Survey Yes 
Skip Logic No 
Supports Audio / Images / Video No 

Alternatives

Alternatives

Expressyon Reviews

Expressyon

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